fix problems on Sara's Secret [iphone]

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—— Run into issues on Sara's Secret ? Get help pending when official support gets back to you!

Sara's Secret : Merge&Makeover
Info:
company: Wind's Choice Tech Limited
: https://infiniplay-game.com/
: infiniplay-game.com
Chat with our AI-based Sara's Secret Support
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Gameplay issue

High gem costs for clothing

Fix: Focus on earning gems through gameplay by completing levels, daily challenges, or events. Prioritize tasks that yield the highest gem reward... ⇲

Excessive energy costs for low rewards

Fix: Plan your gameplay sessions to maximize energy usage. Focus on completing tasks that yield the highest rewards for the energy spent. Priorit... ⇲

Repetitive gameplay with limited item variety

Fix: Challenge yourself by setting personal goals or restrictions, such as completing levels using only specific items. This can add a new layer... ⇲
 
Ads issue

Ads timing issues

Fix: If ads are not displaying correctly or are causing interruptions, try restarting the app. This can help reset the ad service and improve tim... ⇲

Inappropriate and offensive ads

Fix: If you encounter inappropriate ads, you can report them directly through the ad interface. Most ad networks have a reporting feature that al... ⇲
 
Updates issue

No new story updates as promised

Fix: Engage with the current storylines and complete all available quests. This can help you maximize your experience while waiting for new conte... ⇲
 
Payments issue

Game does not register money correctly

Fix: Ensure that your in-game purchases are being processed correctly. Check your purchase history in the App Store to confirm that transactions... ⇲

VIP package purchase issues

Fix: Check your payment method in the App Store to ensure it is valid and has sufficient funds. Go to Settings > [your name] > Payment & Shipping... ⇲
 
Crashes issue

Game crashes on startup

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An o... ⇲
 
Storage issue

Pig storage feature unresponsive

Fix: Restart the game to see if the pig storage feature becomes responsive again. Sometimes, a simple restart can fix minor glitches. OR If th... ⇲
 
Freezing issue

Game freezes when tapping on pig storage

Fix: Restart the game to see if the freezing issue resolves itself. Closing and reopening the app can often fix temporary glitches. OR If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.4%

Bad experience
1.6%

Neutral
1.0%

~ from our NLP analysis of 1,993 combined software ratings.

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 Private Data Sara's Secret collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Weekly VIP: $4.99 Weekly VIP
  2. Piggy Bank 1: $0.99 Piggy Bank 1
  3. Starter Pack: $0.99 Starter Pack
  4. Tiny Gem Pack: $1.99 Tiny Gem Pack
  5. Small Gem Pack: $4.99 Small Gem Pack
  6. Level Pass 2-6: $1.99 Level Pass 2-6
  7. Cyber Energy Pack: $8.99 Cyber Energy Pack
  8. Monthly VIP: $14.99 Monthly VIP
  9. Energy Boost Pack: $1.99 Energy Boost Pack
  10. Energy Boost Pack: $4.99 Energy Boost Pack