fix problems on Lake City Bank Digital [iphone]

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—— Run into issues on Lake City Bank Digital? Get help pending when official support gets back to you!

Lake City Bank Digital
Info:
company: Lake City Bank
: https://www.lakecitybank.com/contact-us/
: www.lakecitybank.com
Chat with our AI-based Lake City Bank Digital Support
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Glitches issue

Glitchy online check deposit tool

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve functionality. Go to the App Store, search for... ⇲
 
Bugs issue

Error messages are vague

Fix: When encountering an error message, take a screenshot and note the steps you took before the error occurred. This can help you identify patt... ⇲

Remote deposit errors

Fix: Ensure that you are following the app's guidelines for remote deposits, such as taking clear photos of the check and ensuring the check is p... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Payments issue

Inconvenient bill pay process

Fix: Explore the app's settings to see if there are options to set up recurring payments or save payee information for quicker access in the futu... ⇲

Difficulties with direct deposit timing

Fix: Contact your employer's payroll department to confirm that your direct deposit information is correct and that they are processing it on tim... ⇲

Inability to easily identify upcoming bills

Fix: Set up reminders in your phone's calendar for upcoming bills, which can help you keep track of due dates outside of the app. OR Explore i... ⇲
 
Security issue

Password change frequency is annoying

Fix: Check if the app allows you to set a longer password expiration period in the security settings. Some apps have options for users to adjust... ⇲
 
Account issue

Account lockout issues

Fix: If you are frequently locked out, ensure you are using the correct login credentials and consider writing them down in a secure place to avo... ⇲
 
Customization issue

Goals section cannot be removed

Fix: Check the app settings to see if there is an option to hide or minimize the Goals section, even if it cannot be completely removed. OR If... ⇲
 
UI issue

Cannot view account number easily

Fix: Look for an option in the app settings or account details section that allows you to display your account number. Some apps have a toggle fo... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly clear the app's cache by deleting and reinstalling it, which can help improve performance and resolve lagging issues. OR Ensure... ⇲
 
Updates issue

Maintenance downtime

Fix: Check the app's official website or social media pages for scheduled maintenance announcements, so you can plan your banking activities acco... ⇲
 
Support issue

Lack of support after hours

Fix: Familiarize yourself with the app's FAQ section or help resources, which may provide answers to common questions even when support is unavai... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.9%

Bad experience
11.4%

Neutral
2.7%

~ from our NLP analysis of 1,295 combined software ratings.

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 Private Data Lake City Bank Digital collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics