fix problems on Deutsche Bank [iphone]

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—— Run into issues on Deutsche Bank ? Get help pending when official support gets back to you!

Deutsche Bank Mobile
Info:
company: Deutsche Bank AG
: https://www.deutsche-bank.de/pbc/ser-onlinebanking-mobilebanking.html
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Login issue

Frequently forgets login information

Fix: Ensure that you have the 'Remember Me' option checked during login, if available. This may help the app retain your login information for fu... ⇲

Login fields do not allow pasting

Fix: As a workaround, you can type your login information manually or use a password manager that can autofill your credentials directly into the... ⇲

Touch ID frequently fails

Fix: Ensure that your Touch ID settings are correctly configured in your device settings. Go to Settings > Touch ID & Passcode and make sure your... ⇲

Needs physical paper for login

Fix: If physical paper is required, consider keeping it in a secure location where you can easily access it when needed. OR You can also take... ⇲
 
UI issue

Backspace deletes entire account number

Fix: When entering your account number, be cautious with the backspace key. If you accidentally delete the entire number, you will need to re-ent... ⇲

Clunky interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore the app can help you navigate it more efficiently... ⇲

Static information in PDF format

Fix: If you need to access information in a more dynamic format, consider downloading the PDF and using a PDF reader that allows for annotations... ⇲

No real-time information

Fix: Check if there are any settings within the app that allow you to enable real-time updates or notifications. Sometimes, these features are hi... ⇲

Broken credit card interface

Fix: If the credit card interface is not functioning, try logging out and logging back in to refresh the app's connection to your account. OR... ⇲

Useless UI elements

Fix: Familiarize yourself with the app's features to understand which UI elements are useful for your needs. Sometimes, elements may seem useless... ⇲

Too many steps for transactions

Fix: Familiarize yourself with the transaction process to streamline your actions. Knowing the steps can help you navigate more quickly. OR If... ⇲
 
Security issue

Outdated verification method

Fix: If the app uses an outdated verification method, check the app settings to see if there are options to update your verification preferences... ⇲

Requires second app for transfer verification

Fix: If a second app is required for verification, ensure that both apps are updated to the latest versions to minimize compatibility issues. O... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app settings to see if there are any customization options available, such as changing themes or layouts, even if they are limit... ⇲
 
Bugs issue

Deutsche Bank switches to German language unexpectedly

Fix: Check your device's language settings by going to Settings > General > Language & Region. Ensure that your preferred language is set correct... ⇲

Frequent technical errors

Fix: Try clearing the app's cache or data if your device allows it. This can sometimes resolve technical issues. Go to Settings > Apps > Deutsche... ⇲
 
Features issue

Limited features compared to other banking apps

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings. OR... ⇲
 
Payments issue

Cannot see pending payments

Fix: Check the app settings to see if there is an option to display pending payments. Sometimes, this feature is hidden in the account settings.... ⇲
 
Compatibility issue

Cannot integrate accounts from other institutions

Fix: Check if the app has a feature for linking external accounts. This is often found in the settings or account management section. OR If in... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
2.7%

Neutral
2.6%

~ from our NLP analysis of 5,074 combined software ratings.

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 Private Data Deutsche Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Search History
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics