fix problems on Metro Transit [iphone]

​

—— Run into issues on Metro Transit? Get help pending when official support gets back to you!

Metro Transit
Info:
company: Metropolitan Council
: https://www.metrotransit.org/app-faqs
Chat with our AI-based Metro Transit Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

500 error when purchasing tickets

Fix: Check the Metro Transit service status online or through their social media channels. A 500 error often indicates a server issue, which may... ⇲

Metro Transit fails to load payment page

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for the Metro Transit app. OR Reboot you... ⇲

Increased steps to purchase tickets

Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand the ticket purchasing process better, which may... ⇲

Payment failed despite available funds

Fix: Double-check your payment method. Ensure that the card or payment method linked to your account is valid and has not expired. OR Try usin... ⇲

Cannot purchase local tickets

Fix: Verify that you are in a location where local tickets can be purchased. Some features may be restricted based on your geographical location.... ⇲

Tickets not transferable to wallet

Fix: Check the app's documentation for information on ticket transferability. Some tickets may not be designed for transfer to digital wallets.... ⇲

Inability to buy multiple tickets at once

Fix: Check if the app has a group purchase option. Some apps allow you to buy multiple tickets in one transaction if you look for that feature.... ⇲
 
Network issue

Connectivity issues

Fix: Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will clear any network-related issues that may... ⇲
 
Login issue

Randomly logs out users

Fix: Check your app settings for any session timeout settings. If available, adjust them to prevent being logged out frequently. OR Ensure tha... ⇲
 
Bugs issue

Metro Transit does not show bus schedules

Fix: Check your location settings. Ensure that location services are enabled for the Metro Transit app by going to Settings > Privacy > Location... ⇲
 
UI issue

Redirects to website for information

Fix: Look for an in-app help or FAQ section. Many apps have built-in resources that can provide information without needing to redirect to a webs... ⇲

Metro Transit design is confusing

Fix: Explore the app's tutorial or help section if available. Many apps provide guidance on how to navigate their features effectively. OR Con... ⇲

No built-in browser for maps

Fix: Use the Maps app on your iPhone for navigation. You can switch between the Metro Transit app and Maps for directions. OR Copy the address... ⇲

Metro Transit is not user-friendly

Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can improve your experience. OR Look for use... ⇲
 
Uploads issue

Cannot upload Go-To card

Fix: Ensure that your Go-To card is compatible with the app. Check the app's documentation or help section for compatibility information. OR T... ⇲
 
Loading issue

Long loading times for ticket purchase

Fix: Close other apps running in the background to free up resources on your iPhone. This can help improve the performance of the Metro Transit a... ⇲
 
Account issue

Requires constant password resets

Fix: Ensure that you are using a strong, memorable password. Consider using a password manager to help keep track of your passwords securely. O... ⇲
 
Crashes issue

Metro Transit is unstable and unreliable

Fix: Regularly update the app to the latest version to ensure you have the most stable release with bug fixes. OR Uninstall and reinstall the... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
86.5%

Good experience
10.9%

Neutral
2.6%

~ from our NLP analysis of 304 combined software ratings.

 Switch to these Alternatives:
MPLS Parking
Evie Carshare
RideMVTA: Transit App
Minnesota 511
Wridz
iParkit Garage Parking
Transit GO Ticket
ParkDSM
RTD MyRide
Leaf Rides

 Private Data Metro Transit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics