fix problems on MODO [iphone]

—— Run into issues on MODO? Get help pending when official support gets back to you!

MODO

Info:

company: Play Digital SA

: https://ayuda.modo.com.ar

: www.modo.com.ar

Chat with our AI-based MODO Support

🛠️ Common MODO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MODO crashes on iOS 16.4

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

MODO does not work with beta 16.4

Fix: 1. Downgrade to a stable iOS version: If you are using a beta version of iOS, consider downgrading to the latest stable release. You can do... ⇲

UI issue

Difficult to manage multiple cards

Fix: 1. Organize your cards: Create a system for managing your cards by labeling them or using a specific order that makes sense to you. You can... ⇲

Support issue

No customer support

Fix: 1. Use in-app resources: Check if the app has a help or FAQ section. Many apps provide troubleshooting tips and common questions that can he... ⇲

Bugs issue

Errors not corrected

Fix: 1. Document the errors: Keep a detailed log of the errors you encounter, including steps to reproduce them. This can help you identify patte... ⇲

Frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. This can resolve issue... ⇲

Notifications issue

Notifications always appear

Fix: 1. Adjust notification settings: Go to Settings > Notifications > MODO. Here, you can customize how notifications are displayed or turn them... ⇲

Payments issue

Cards not enabled at payment

Fix: 1. Check card settings: Open the MODO app and navigate to your card settings. Ensure that the cards you want to use are enabled and set as y... ⇲

Payments frequently denied

Fix: 1. Check your balance: Ensure that you have sufficient funds in your account or on your card before attempting a payment. Insufficient funds... ⇲

Ads issue

Promotions require follow-up for reimbursement

Fix: 1. Keep records: Maintain a record of all promotions and the steps you took to claim them. This can help you follow up more effectively if y... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.7%

Bad experience

2.0%

Neutral

1.3%

~ from our NLP analysis of 1,172 combined software ratings.

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Private Data MODO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Diagnostics