fix problems on YMCA On The Go [iphone]

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—— Run into issues on YMCA On The Go? Get help pending when official support gets back to you!

YMCA On the Go
Info:
company: YMCA Greater Joliet
: http://virtuagym.com/virtuagym-contact
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UI issue

Inconsistent class booking button

Fix: Try closing the app completely and reopening it. This can refresh the app and resolve minor glitches. OR Check for any app updates in the... ⇲

YMCA On the Go shows limited locations

Fix: Make sure that location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure YMCA On the Go is set to '... ⇲

YMCA On the Go usability issues

Fix: Explore the app settings to customize your experience. Look for options that may enhance usability, such as changing display settings or not... ⇲
 
Login issue

YMCA On the Go frequently logs out

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refresh and... ⇲

Credentials not accepted

Fix: Double-check your username and password for any errors. If you have recently changed your password, ensure you are using the new one. OR... ⇲

Frequent errors during login

Fix: Clear your browser cache and cookies if you are using a web version. For the app, try logging out and back in again. OR Ensure your app i... ⇲
 
Crashes issue

YMCA On the Go crashes or freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Support issue

Poor customer support for app issues

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact support. OR Check online for... ⇲
 
Account issue

Inability to access account after system upgrade

Fix: Check if the app requires a new version after the system upgrade. Go to the App Store and see if an update is available. OR Try logging i... ⇲

Repeated password reset attempts fail

Fix: Make sure you are following the password reset instructions correctly. Sometimes, the link may expire if not used promptly. OR Try using... ⇲
 
Syncing issue

YMCA On the Go does not sync with website credentials

Fix: Ensure that you are using the same credentials for both the app and the website. If you have changed your password, update it in both places... ⇲
 
Performance issue

Overall app performance is poor

Fix: Check for any available updates for the app in the App Store, as updates can improve performance and fix bugs. OR Restart your device to... ⇲
 
Compatibility issue

Lack of functionality compared to website

Fix: Familiarize yourself with the app's features by exploring the menus and settings. Some functionalities may be located in different areas tha... ⇲
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 what users are saying
Good experience
85.1%

Bad experience
12.9%

Neutral
2.0%

~ from our NLP analysis of 1,740 combined software ratings.

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 Private Data YMCA On the Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics