fix problems on Greensboro News & Record [iphone]

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—— Run into issues on Greensboro News & Record? Get help pending when official support gets back to you!

Greensboro News & Record
Info:
company: BH Media Group
: http://www.greensboro.com
: greensboro.com
Chat with our AI-based Greensboro News & Record Support
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Payments issue

Access problems for paid subscribers

Fix: 1. Log out and log back in: Open the app, go to the settings or account section, log out of your account, and then log back in. This can ref... ⇲
 
UI issue

Not user friendly

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutoria... ⇲

No direct access to eEdition

Fix: 1. Check the app settings: Look for an option in the app settings that allows you to access the eEdition directly. It may be hidden under a... ⇲

Confusing layout

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for a help section that may pro... ⇲

No index for sections

Fix: 1. Use the menu: Explore the app's menu or navigation bar to find different sections. Sometimes, sections are grouped together in a way that... ⇲
 
Updates issue

Old news displayed

Fix: 1. Refresh the app: Pull down on the main news feed to refresh the content. This can help load the latest articles. 2. Check your internet c... ⇲

Inconsistent updates

Fix: 1. Check for app updates: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include fixe... ⇲
 
Slow issue

Slow page loading

Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi network or have a good cellular signal. If the connection is w... ⇲
 
Permissions issue

Limited article access

Fix: 1. Check your subscription: Ensure that your subscription covers the articles you are trying to access. Review your account settings in the... ⇲
 
Search issue

No search function

Fix: 1. Use the website: If the app lacks a search function, consider using the Greensboro News & Record website, which may have a search feature... ⇲
 
Ads issue

Too many ads

Fix: 1. Upgrade your subscription: Check if there is an ad-free subscription option available that you can upgrade to for a better experience. 2.... ⇲
 
Notifications issue

Push notifications not timely

Fix: 1. Check notification settings: Go to Settings > Notifications > Greensboro News & Record and ensure that notifications are enabled. Adjust... ⇲
 
Customization issue

No vacation request option

Fix: 1. Check account settings: Look for any account management options within the app that may allow you to manage your subscription or request... ⇲
 
Support issue

Email support unresponsive

Fix: 1. Check spam/junk folder: Sometimes, responses from support may end up in your spam or junk email folder. Make sure to check there for any... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.1%

Bad experience
8.6%

Neutral
6.3%

~ from our NLP analysis of 303 combined software ratings.

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 Private Data Greensboro News & Record collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscriptons: $20.99 Access to Greensboro News & Record content
  2. Subscriptions: $33.99 Monthly ad free access to Greensboro.com