fix problems on Bttn+ [iphone]

—— Run into issues on Bttn+? Get help pending when official support gets back to you!

Bttn+: Home of Family Audio

Info:

company: Storybutton

: https://support.storybutton.com

: bttn.storybutton.com

Chat with our AI-based Bttn+ Support

🛠️ Common Bttn+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot link existing Storycast account

Fix: Ensure that you are using the correct login credentials for your existing Storycast account. Double-check your username and password for any... ⇲

Does not track podcast progress

Fix: Check the app settings to ensure that the tracking feature is enabled. Look for options related to playback history or progress tracking and... ⇲

Updates issue

Does not show new episodes

Fix: Refresh the app by pulling down on the main feed or navigating to the podcast section and looking for a refresh button. This can help load a... ⇲

Lacks weekly new stories

Fix: Check the app's update settings to ensure that it is set to receive updates automatically. If there is an option to check for new content ma... ⇲

UI issue

No indication of listened stories

Fix: Look for settings related to playback history or listened episodes in the app's settings menu. Ensure that any options for displaying listen... ⇲

Account issue

Bttn+ does not recognize Apple Podcasts subscription

Fix: Ensure that you are logged into the same Apple ID that you used to subscribe to Apple Podcasts. Sometimes, the app may not recognize subscri... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.3%

Bad experience

13.8%

Neutral

6.9%

~ from our NLP analysis of 29 combined software ratings.

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Private Data Bttn+ collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

Individual Plan: $79.99 Unlimited access for 1 device
Family Plan: $99.99 Unlimited access for up to 5 family devices