fix problems on MyHealthEZ [iphone]

—— Run into issues on MyHealthEZ? Get help pending when official support gets back to you!

myHealthEZ

Info:

company: HealthEZ

: http://healthez.com/home/contact-us

Chat with our AI-based myHealthEZ Support

🛠️ Common myHealthEZ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires manual login with username and password

Fix: Consider using a password manager app to store your login credentials securely. This way, you can easily autofill your username and password... ⇲

Cannot view PDFs directly

Fix: Download the PDF files to your device and use a dedicated PDF viewer app, such as Adobe Acrobat Reader or Apple Books, to open and view the... ⇲

UI issue

Limited functionality for claims navigation

Fix: Familiarize yourself with the app's features by exploring the help section or user guide, if available. This may help you better understand... ⇲

Outdated design

Fix: Check for any available updates for the app in the App Store. Developers often release updates that may include design improvements and new... ⇲

Clunky interface

Fix: Take time to explore the app's settings and layout. Sometimes, adjusting settings can improve your experience and make navigation smoother.... ⇲

Payments issue

Incorrect billing information

Fix: Double-check the billing information entered in the app against your actual bills. If discrepancies exist, update the information in the app... ⇲

Notifications issue

Frequent error notifications

Fix: Try clearing the app's cache or data if the option is available in your iPhone settings. This can sometimes resolve persistent error notific... ⇲

Crashes issue

myHealthEZ crashes on opening

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can sometimes resolve temporary glitches causing crashes... ⇲

myHealthEZ keeps crashing

Fix: Ensure your iPhone's operating system is up to date, as compatibility issues can cause apps to crash. Go to Settings > General > Software Up... ⇲

Screen issue

Blank page displayed

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to loading issues, resulting in a blank page. OR Try re... ⇲

White screen upon login

Fix: Ensure that your app is updated to the latest version, as updates may fix issues related to login screens. OR If the white screen persist... ⇲

Support issue

404 error on support link

Fix: Check if the support link is typed correctly or if there are any updates on the app regarding support resources. Sometimes, links change or... ⇲

Bugs issue

Overall app is considered worthless

Fix: Identify specific features that are lacking or problematic and focus on using the app for the functions that work best for you, while seekin... ⇲