fix problems on B&HB Digital Banking [iphone]

—— Run into issues on B&HB Digital Banking? Get help pending when official support gets back to you!

B&HB Digital Banking

Info:

company: Burke and Herbert Bank and Trust Company

: https://www.burkeandherbertbank.com/

: www.burkeandherbertbank.com

Chat with our AI-based B&HB Digital Banking Support

🛠️ Common B&HB Digital Banking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

B&HB Digital Banking frequently gives error messages

Fix: 1. Restart the app: Close the B&HB Digital Banking app completely and then reopen it. This can clear temporary glitches that may cause error... ⇲

Mobile deposits often rejected

Fix: 1. Ensure proper check positioning: When taking a photo of the check, make sure it is well-lit, flat, and all four corners are visible. Avoi... ⇲

Bugs issue

Inconsistent balance display

Fix: 1. Refresh the app: Pull down on the balance screen to refresh the data. This can help update the balance display. 2. Log out and log back... ⇲

B&HB Digital Banking not working consistently

Fix: 1. Restart your device: A simple restart can often resolve app performance issues. 2. Check for updates: Ensure the app is updated to the l... ⇲

UI issue

Clunky interface after update

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the updated interface to understand the new navigation and features.... ⇲

Awkward ATM bill selection

Fix: 1. Review the selection process: Take time to familiarize yourself with the ATM bill selection process. Sometimes, understanding the steps c... ⇲

Difficult navigation on website

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the website to understand its structure and navigation. 2. Use the searc... ⇲

Notifications issue

Push notifications not immediate

Fix: 1. Check notification settings: Go to your iPhone settings, select Notifications, find the B&HB app, and ensure that notifications are enabl... ⇲

Payments issue

Long hold times on deposits

Fix: 1. Check deposit policies: Review the app's deposit policies to understand the expected hold times for different types of deposits. 2. Use... ⇲

Handwritten checks not accepted

Fix: 1. Use printed checks: Whenever possible, use printed checks for deposits, as these are typically accepted by the app. 2. Verify check requ... ⇲

Compatibility issue

No Venmo or Zelle capabilities

Fix: 1. Explore alternative payment options: Check if the app offers other peer-to-peer payment options that can serve as a substitute for Venmo... ⇲

Limited functionality for credit card management

Fix: 1. Explore available features: Review the app to see what credit card management features are available, such as viewing transactions or mak... ⇲

Downloads issue

Requires re-downloading to function

Fix: 1. Clear app cache: Go to your iPhone settings, find the B&HB app, and clear the cache if the option is available. This can sometimes resolv... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.6%

Bad experience

4.1%

Neutral

2.3%

~ from our NLP analysis of 5,867 combined software ratings.

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Private Data B&HB Digital Banking collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location