fix problems on MyBites [iphone]

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MyBites - Diet & Macro Tracker
Info:
company: BitToast
: http://mybitesapp.com/faq
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Bugs issue

Scanner function inconsistent

Fix: 1. Ensure that the camera lens is clean and unobstructed. Dirt or smudges can affect scanning performance. 2. Try scanning in a well-lit are... ⇲

Points calculation errors

Fix: 1. Double-check the entries you have made to ensure they are accurate. Incorrect entries can lead to calculation errors. 2. Review the app's... ⇲

No bonus points for physical activities

Fix: 1. Review the app settings to see if there is an option to enable bonus points for physical activities. 2. Ensure that you are logging your... ⇲
 
Search issue

Search feature unreliable

Fix: 1. Use specific keywords when searching for food items. Avoid generic terms and try to include brand names or specific product types. 2. Cle... ⇲
 
UI issue

Weight entry confirmation issues

Fix: 1. After entering your weight, ensure you are clicking the 'Confirm' or 'Save' button. 2. Check if there are any prompts or notifications th... ⇲

Difficulty entering simple foods

Fix: 1. Use the app's barcode scanner for packaged foods to simplify the entry process. 2. Familiarize yourself with the app's food database to f... ⇲

Progress bar inaccuracies

Fix: 1. Ensure that you are logging all meals and activities accurately, as missing entries can affect the progress bar. 2. Check if there are an... ⇲

Complicated food entry process

Fix: 1. Familiarize yourself with the app's features through tutorials or help sections to streamline the entry process. 2. Use the barcode scann... ⇲

Limited explanation for stats graph

Fix: 1. Explore the app's help section for any available guides on interpreting the stats graph. 2. Look for online resources or user forums that... ⇲
 
Syncing issue

Link to Fitbit not functional

Fix: 1. Ensure that both the MyBites app and the Fitbit app are updated to their latest versions. 2. Disconnect and reconnect your Fitbit account... ⇲
 
Support issue

Lack of customer support response

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for community forums or user groups where... ⇲
 
Glitches issue

Glitches in daily points summary

Fix: 1. Restart the app to see if the summary refreshes correctly. 2. Check for updates to the app that may address known glitches. OR 1. If t... ⇲
 
Customization issue

No option to log future meals easily

Fix: 1. Use the 'Add Meal' feature to plan meals in advance if available. 2. Keep a separate note of future meals and enter them at the end of th... ⇲
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 what users are saying
Good experience
73.1%

Bad experience
19.5%

Neutral
7.4%

~ from our NLP analysis of 431 combined software ratings.

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 Private Data MyBites collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics