fix problems on Diamond Art [iphone]

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—— Run into issues on Diamond Art? Get help pending when official support gets back to you!

Diamond Art – Colors by Number
Info:
company: EYEWIND LIMITED
: http://incolor.cc/en/
: incolor.cc
Chat with our AI-based Diamond Art Support
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Customization issue

Lack of free art pieces

Fix: 1. Look for promotions: Occasionally, apps offer free art pieces during special events or promotions. Keep an eye on the app’s announcements... ⇲

No option to turn off highlights

Fix: 1. Check settings: Go to the app settings and look for any options related to highlights or visual aids. If available, toggle them off. 2.... ⇲

Need for more free pictures

Fix: 1. Participate in community events: Some apps offer free pictures as rewards for participating in community events or challenges. Check if D... ⇲
 
Payments issue

Hints require payment

Fix: 1. Use hints sparingly: Save your hints for the most challenging parts of the artwork to minimize costs. 2. Plan your coloring: Before star... ⇲
 
Syncing issue

Diamond Art does not save progress

Fix: 1. Ensure you are logged in: Make sure you are logged into your account within the app, as this is often required for saving progress. 2. C... ⇲
 
Video issue

Video options do not work

Fix: 1. Check permissions: Go to Settings > Diamond Art and ensure that the app has permission to access your camera and microphone if needed for... ⇲
 
UI issue

No drag feature for coloring

Fix: 1. Use tap-to-color: If dragging is not an option, familiarize yourself with the tap-to-color feature, which allows you to tap on each secti... ⇲
 
Updates issue

Subscription does not guarantee new designs

Fix: 1. Review subscription details: Check the app’s subscription page to understand what is included and when new designs are typically released... ⇲

Inconsistent app performance after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Diamond Art, and tap on it. If there’s an option to offload the app, do... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.7%

Neutral
1.3%

~ from our NLP analysis of 896 combined software ratings.

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 Private Data Diamond Art collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. weekly subscription: $3.49 weekly subscription
  2. monthly subscription: $7.99 monthly subscription
  3. yearly subscription: $39.99 yearly subscription
  4. tips_level3: $3.99 tips_level3
  5. tips_level1: $1.99 tips_level1
  6. tips_level2: $2.99 tips_level2