fix problems on Busbud [iphone]

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—— Run into issues on Busbud? Get help pending when official support gets back to you!

Busbud: Bus & Train Tickets
Info:
company: Busbud
: https://www.busbud.com
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Bugs issue

Incorrect departure times

Fix: 1. Verify Information: Always cross-check the departure times with the bus company’s official website or other reliable sources. 2. Refresh... ⇲

User error not acknowledged

Fix: 1. Review User Guides: Look for any user guides or FAQs within the app that can help clarify common user errors. 2. Practice Using the App:... ⇲

Inconsistent route display

Fix: 1. Refresh the App: Close and reopen the app to refresh the route information. 2. Check for Updates: Ensure the app is updated to the lates... ⇲
 
Notifications issue

No notification for cancellations

Fix: 1. Check Notification Settings: Ensure that notifications for the Busbud app are enabled in your iPhone settings. Go to Settings > Notificat... ⇲
 
Support issue

Poor customer support

Fix: 1. Use In-App Help: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Utilize Social Media: Reach... ⇲

Lack of direct contact number

Fix: 1. Use In-App Support: Look for any in-app support or help options that may provide assistance without needing a direct contact number. 2.... ⇲
 
UI issue

Inability to view tickets

Fix: 1. Check Your Bookings: Go to the 'My Trips' or 'Bookings' section of the app to see if your tickets are listed there. 2. Refresh the App:... ⇲

Maps button unresponsive

Fix: 1. Restart the App: Close the app completely and reopen it to see if the maps function works after a restart. 2. Check Location Services: E... ⇲
 
Payments issue

Payment issues with Apple Pay

Fix: 1. Check Apple Pay Settings: Ensure that Apple Pay is set up correctly on your iPhone. Go to Settings > Wallet & Apple Pay and verify your c... ⇲

No refund for delayed buses

Fix: 1. Review Terms and Conditions: Familiarize yourself with the app's refund policy regarding delays to understand your rights. 2. Keep Recor... ⇲
 
Search issue

Price manipulation during search

Fix: 1. Clear App Cache: If the app allows, clear the cache to ensure you are seeing the most accurate pricing. 2. Search in Incognito Mode: Use... ⇲
 
Compatibility issue

Limited language support

Fix: 1. Change Language Settings: Check if the app has a language setting that can be adjusted. Look for a language option in the app settings.... ⇲
 
Customization issue

No military discount option

Fix: 1. Check for Promotions: Regularly check the app for any promotions or discounts that may be available, as they can change frequently. 2. U... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
2.2%

Neutral
1.3%

~ from our NLP analysis of 2,378 combined software ratings.

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 Private Data Busbud collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers