fix problems on Headlines [iphone]

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—— Run into issues on Headlines? Get help pending when official support gets back to you!

Headlines: Live Breaking News
Info:
company: doapp, inc
: https://www.newscyclemobile.com/assets/support/index.html
: developer-page--naviga-mobile.navigamobile.com
Chat with our AI-based Headlines Support
   Hello! How can I assist you?  

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Crashes issue

Headlines crashes

Fix: Check for any available updates for the app and your iOS. Update both if necessary, as compatibility issues can cause crashes. OR Clear t... ⇲
 
UI issue

navigation is clumsy

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and options to understand how to navigate more efficiently.... ⇲

multiple taps required to read articles

Fix: Check if there is a 'Read Later' feature that allows you to save articles for easier access without repeated taps. OR Look for a settings... ⇲

pictures do not always show

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Check the app setti... ⇲

odd news section lacks pictures

Fix: Provide feedback within the app if there is an option to do so, as this may help improve future updates. OR Try refreshing the section or... ⇲
 
Notifications issue

articles disappear after notification

Fix: Check your notification settings in the app. Go to Settings > Notifications > Headlines and ensure that notifications are set to show previe... ⇲
 
Bugs issue

repeated stories on pages

Fix: Refresh the app regularly to ensure you are seeing the latest content. Pull down on the main feed to refresh. OR Check if there is a filt... ⇲
 
Updates issue

old news is kept too long

Fix: Look for a settings option that allows you to filter news by date or relevance, which may help you see more current articles. OR Consider... ⇲

not updated often enough

Fix: Check your internet connection to ensure you are receiving the latest updates. A weak connection can delay content loading. OR Consider f... ⇲
 
Customization issue

too much bias in news coverage

Fix: Diversify your news sources by following multiple news outlets within the app, if available, to get a broader perspective. OR Use the sea... ⇲

not enough in-depth stories

Fix: Use the search function to look for specific topics that interest you, which may yield more in-depth articles. OR Check if there are any... ⇲
 
Search issue

boolean search engine needs improvement

Fix: Try using simpler search terms or keywords instead of complex boolean queries to see if you get better results. OR Check if there are any... ⇲
 
Loading issue

Headlines reloads when leaving

Fix: Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the Head... ⇲
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 what users are saying
Good experience
89.4%

Neutral
5.9%

Bad experience
4.7%

~ from our NLP analysis of 4,350 combined software ratings.

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 Private Data Headlines collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics