fix problems on Noom Vibe [iphone]

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—— Run into issues on Noom Vibe? Get help pending when official support gets back to you!

Noom Vibe: Steps with Friends
Info:
company: Social Audio Inc.
: http://support.noomvibe.com/
: www.noomvibe.com
Chat with our AI-based Noom Vibe Support
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Features issue

Vibes redemption feature disappears

Fix: 1. Check if the feature is temporarily unavailable due to app updates or maintenance. 2. Restart the app to see if the feature reappears.... ⇲
 
Privacy issue

Invasive verification requirements

Fix: 1. Review the verification requirements in the app settings. If you find them excessive, check if there are options to limit the information... ⇲
 
Account issue

Difficulty retrieving old accounts

Fix: 1. Use the 'Forgot Password' feature on the login screen to reset your password and regain access. 2. Check your email for any account reco... ⇲

Lack of website for account management

Fix: 1. Use the app exclusively for account management. Familiarize yourself with all settings and options available within the app. 2. Keep a r... ⇲

Loss of ambassador badge without explanation

Fix: 1. Check the app for any updates or changes to the ambassador program that may have affected your status. 2. Review your activity and engag... ⇲

Limited access to live talks for non-elite users

Fix: 1. Look for recorded sessions or alternative resources within the app that may provide similar content. 2. Engage with the community featur... ⇲

Unclear process for account deletion

Fix: 1. Look for account deletion options in the app settings under account management. 2. If no option is available, document your request for... ⇲
 
Notifications issue

Notifications are excessive

Fix: 1. Go to the app settings and adjust the notification preferences to reduce the frequency or type of notifications you receive. 2. Turn off... ⇲
 
UI issue

Changes in app design negatively impact UX

Fix: 1. Familiarize yourself with the new design by exploring all features and settings. 2. Provide feedback within the app if there is an optio... ⇲
 
Syncing issue

Inconsistent syncing with Apple step counter

Fix: 1. Ensure that the Noom Vibe app has permission to access your Apple Health data. Go to Settings > Privacy > Health and check the permission... ⇲
 
Ads issue

Spam emails from marketing representatives

Fix: 1. Unsubscribe from marketing emails by clicking the 'unsubscribe' link at the bottom of the email. 2. Adjust your email preferences within... ⇲
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 what users are saying
Good experience
93.0%

Neutral
4.2%

Bad experience
2.8%

~ from our NLP analysis of 9,014 combined software ratings.

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 Private Data Noom Vibe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics