fix problems on Kartina TV [iphone]

—— Run into issues on Kartina TV? Get help pending when official support gets back to you!

Kartina TV

Info:

company: Kartina.Tv GmbH

: https://www.kartina.tv/article/5-support

: www.kartina.tv

Chat with our AI-based Kartina TV Support

🛠️ Common Kartina TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kartina TV crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Kartina TV shuts down unexpectedly

Fix: 1. Close all other apps running in the background. Double-click the Home button (or swipe up from the bottom of the screen on newer models)... ⇲

Bugs issue

No automatic episode switching

Fix: 1. Manually select the next episode after finishing the current one. This can be done by navigating to the series page and selecting the nex... ⇲

Time shift feature is broken

Fix: 1. Restart the app and try using the time shift feature again. Sometimes, a restart can resolve temporary glitches. 2. Check for any update... ⇲

Program guide is malfunctioning

Fix: 1. Refresh the program guide by navigating to the settings or guide menu and looking for a refresh option. 2. Restart the app to see if thi... ⇲

Video issue

No live streaming available

Fix: 1. Verify your internet connection. Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to stream other conte... ⇲

Poor video quality

Fix: 1. Adjust the video quality settings within the app. Look for a settings menu where you can select video quality (e.g., low, medium, high).... ⇲

Network issue

Constant disconnects

Fix: 1. Check your internet connection. Restart your router or modem to refresh the connection. 2. Move closer to your Wi-Fi router to improve s... ⇲

Content issue

Limited content library

Fix: 1. Regularly check for updates in the app, as new content may be added over time. 2. Explore other streaming services that may offer a wide... ⇲

Inconsistent channel availability

Fix: 1. Refresh the channel list by navigating to the settings or channel menu and looking for a refresh option. 2. Check for any scheduled main... ⇲

Customization issue

No Russian subtitles option

Fix: 1. Check the settings within the app to see if there is an option to enable subtitles. 2. Look for alternative content that may have Russia... ⇲

UI issue

Navigation is not intuitive

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where specific features are located. 2. Look for a hel... ⇲

Poor user interface

Fix: 1. Familiarize yourself with the layout and features of the app. Sometimes, spending time exploring can help improve your experience. 2. Lo... ⇲

Login issues

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Ads issue

Ads appearing during programs

Fix: 1. Check if there is a premium subscription option available that removes ads. If so, consider upgrading. 2. Try using an ad-blocking app i... ⇲

Support issue

Lack of customer support

Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check online forums or community groups for user-genera... ⇲

Account issue

Inability to cancel subscription easily

Fix: 1. Go to your iPhone Settings > [Your Name] > Subscriptions. Find Kartina TV and select it to manage your subscription. 2. Follow the promp... ⇲

Updates issue

Frequent updates causing more issues

Fix: 1. Disable automatic updates for the app by going to Settings > App Store and toggling off 'App Updates'. This allows you to control when to... ⇲

Compatibility issue