fix problems on ToDesk远程控制 [iphone]

—— Run into issues on ToDesk远程控制? Get help pending when official support gets back to you!

ToDesk远程控制

Info:

company: Hainan Youqu Technology Co., Ltd.

: https://www.todesk.com/mobile/#/helpcenter?p=app

Chat with our AI-based ToDesk远程控制 Support

🛠️ Common ToDesk远程控制 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Landscape mode not available on iPad

Fix: Check if your iPad is locked in portrait mode. Swipe down from the top-right corner to access the Control Center and ensure the rotation loc... ⇲

Requires login to use

Fix: Create an account using a valid email address and password. Ensure you remember your login credentials for future access. If you forget your... ⇲

Network issue

Terrible connection issues

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the connection improves. Restart your router... ⇲

Cannot exit or connect

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app and try to connect... ⇲

UI issue

ToDesk远程控制 displays in Chinese only

Fix: Check the app settings for a language option. Look for a gear icon or settings menu where you can change the language to English or your pre... ⇲

Touchpad not functional on iPad with keyboard

Fix: Ensure that your iPad is updated to the latest iOS version, as updates can fix compatibility issues with external keyboards and touchpads.... ⇲

Forced portrait mode on iPad Pro

Fix: Check if the app has a setting to enable landscape mode. If not, you may need to use the app in portrait mode until an update is released.... ⇲

iOS client fails to log in

Fix: Double-check your login credentials for any typos. Ensure that your internet connection is stable and try logging in again. OR If you con... ⇲

Settings issue

Limited usage time and frequency

Fix: Check the app's settings for any options to increase usage limits or upgrade to a premium version if available. OR Consider using the app... ⇲

Proxy settings changed after update

Fix: Go to your iPad's settings, navigate to Wi-Fi, and check the network settings for any proxy configurations. Adjust them back to your preferr... ⇲

Registration issue

Cannot register with non-Chinese phone

Fix: Try using a virtual phone number service that provides a Chinese phone number for registration purposes. OR If you have a friend or famil... ⇲

Mandatory phone binding for registration

Fix: Use a valid phone number that you have access to for the binding process. Ensure you can receive SMS for verification. OR If you do not w... ⇲

Updates issue

ToDesk远程控制 not updated for months

Fix: Check the App Store for any available updates and install them. Sometimes, updates may not be automatically downloaded. OR If the app is... ⇲

Customization issue

Keyboard shortcut options limited

Fix: Explore the app's settings to see if there are any options to customize keyboard shortcuts. Some apps allow users to create their own shortc... ⇲