fix problems on Card Suite Lite [iphone]

—— Run into issues on Card Suite Lite? Get help pending when official support gets back to you!

Card Suite Lite

Info:

company: eFunds Corporation

: https://www.fisglobal.com/en/contact-us

Chat with our AI-based Card Suite Lite Support

🛠️ Common Card Suite Lite Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues during sign up

Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. You can try switching between Wi-Fi... ⇲

Facial recognition fails after 1 hour

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when using facial recognition. Poor lighting can affect the camera's ability t... ⇲

Notifications issue

Not receiving OTP

Fix: 1. Check your phone number: Ensure that the phone number you provided for OTP is correct and in the right format. 2. Resend OTP: Look for an... ⇲

Lack of notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Card Suite Lite and ensure that notifications are enabled. 2. Update the ap... ⇲

Loading issue

Card Suite Lite refuses to load

Fix: 1. Check for updates: Go to the App Store and check if there is an update available for Card Suite Lite. Updating can fix loading issues. 2.... ⇲

Difficult to open app

Fix: 1. Restart your device: A simple restart can often resolve issues with apps not opening. 2. Update the app: Check for updates in the App Sto... ⇲

Crashes issue

Frequent crashes and error messages

Fix: 1. Update the app: Ensure you have the latest version of Card Suite Lite by checking the App Store for updates. 2. Free up storage: Go to Se... ⇲

Customization issue

No option to add nicknames for cards

Fix: 1. Check app settings: Go to the settings within the app to see if there is an option to customize card names or nicknames. If not, this fea... ⇲

Settings issue

No tracking of purchases or spending

Fix: 1. Manually track spending: Use a separate budgeting app or a simple notes app to log your purchases until the feature is available in Card... ⇲

Messages issue

Token not received via email

Fix: 1. Check spam/junk folder: Sometimes, emails can end up in the spam or junk folder. Make sure to check there. 2. Resend the token: Look for... ⇲

Manual login required frequently

Fix: 1. Enable 'Remember Me' option: If available, make sure to select the 'Remember Me' option during login to avoid manual logins. 2. Update th... ⇲

Account issue

Unable to change password

Fix: 1. Check app settings: Look for a password change option in the app settings. If it’s not available, this feature may not be implemented yet... ⇲

Freezing issue

Card Suite Lite hangs indefinitely

Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the hanging issue. 2. Update the app: Ensure you have the latest... ⇲

Updates issue

Update prompts despite being completed

Fix: 1. Restart your device: A restart can sometimes clear update prompts that are stuck. 2. Check for updates again: Go to the App Store and che... ⇲

Support issue

No customer support contact available

Fix: 1. Check the app for help or FAQ sections: Many apps have built-in help sections that can provide guidance on common issues. 2. Look for onl... ⇲