—— Run into issues on DC News Now? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A slow or unstable connection can cause delays in news updates. Try switching between Wi-Fi and mobile data... ⇲
Fix: Look for an option within the app settings to manage ad preferences or to subscribe to an ad-free version if available. This may reduce the... ⇲
Fix: Explore the app's navigation menu thoroughly. Updates often change the layout, so take time to familiarize yourself with the new design. Loo... ⇲
Fix: Take time to explore the app's features and layout. Familiarize yourself with the different sections and categories to better navigate the c... ⇲
Fix: Check your notification settings. Go to Settings > Notifications > DC News Now and ensure that all notification options are enabled. This ma... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open ap... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often include improvements to news delivery speed. Check the App Store for... ⇲
Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for DC News Now. Th... ⇲
Fix: Check your internet connection to ensure it is stable. A poor connection can lead to inconsistent updates. Switch between Wi-Fi and mobile d... ⇲
Fix: Explore the app's settings to see if there are options to customize your news feed. You may be able to select categories or topics that incl... ⇲
Fix: Check if the app has a live streaming feature in the settings or main menu. Sometimes, it may be hidden under a different section or require... ⇲