fix problems on Pickle [iphone]

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—— Run into issues on Pickle ? Get help pending when official support gets back to you!

Pickle | Rent & Lend Fashion
Info:
company: Pickle Poll, Inc.
: https://help.shoponpickle.com
: shoponpickle.com
Chat with our AI-based Pickle Support
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Slow issue

Slow processing speeds

Fix: Clear the app's cache by uninstalling and reinstalling the app. This can help remove any accumulated data that may be slowing it down. To un... ⇲
 
Availability issue

Inconsistent seller availability

Fix: Check the app's notifications settings to ensure you are receiving updates about seller availability. Go to Settings > Notifications > Pickl... ⇲
 
Payments issue

Erroneous charges

Fix: Review your transaction history in the app. Go to your account settings and check for any recent charges. If you find discrepancies, take sc... ⇲

Difficulties with refunds

Fix: Familiarize yourself with the app's refund policy by checking the help section. Knowing the steps can help you navigate the process more eff... ⇲
 
Support issue

Poor customer service

Fix: Utilize the in-app help or FAQ section to find answers to common issues. This can often provide quicker solutions than waiting for customer... ⇲

Multiple users in customer service chat

Fix: If you find the chat confusing, try to keep your questions concise and focused. This can help the customer service representative address yo... ⇲

Lack of community support for owners

Fix: Engage with other users through social media platforms or forums dedicated to the app. This can help you connect with others who share simil... ⇲
 
Security issue

Lack of shipping protection

Fix: Consider using a third-party shipping service that offers tracking and insurance for your items. This can provide additional security for yo... ⇲
 
Notifications issue

Inaccurate notifications

Fix: Check your notification settings in the app and on your device to ensure they are configured correctly. Go to Settings > Notifications > Pic... ⇲
 
Customization issue

Limited filtering options

Fix: Use the search bar effectively by entering specific keywords related to what you are looking for. This can help narrow down results even wit... ⇲

No option to rate renters after initial prompt

Fix: Keep a personal record of your experiences with renters. This can help you remember who to rent from or avoid in the future. OR Provide f... ⇲

No ability to change counter offer after accepting

Fix: Before accepting a counter offer, ensure you are satisfied with the terms. If you need to make changes, consider discussing them with the ot... ⇲

Inability to delete items easily

Fix: To delete an item, navigate to your listings, select the item, and look for a delete option. If it’s not obvious, check the help section for... ⇲
 
Misrepresentation issue

Misrepresentation of items

Fix: Always check the item descriptions and photos carefully before renting. If something seems off, reach out to the seller for clarification be... ⇲
 
Delivery issue

Issues with delivery service

Fix: Confirm the delivery address is correct in your account settings. Go to Settings > Address and ensure all details are accurate. OR Consid... ⇲
 
Login issue

Inability to log into web account

Fix: Reset your password by clicking on the 'Forgot Password' link on the login page. Follow the instructions sent to your email to create a new... ⇲
 
Messages issue

Messages not received

Fix: Check your app's notification settings to ensure that message notifications are enabled. Go to Settings > Notifications > Pickle and adjust... ⇲
 
Loading issue

Pickle times out

Fix: Ensure your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to see if the... ⇲
 
Screen issue

No full screen photos of items

Fix: Check if there is an option to view images in full screen mode by tapping on the image. If not, consider providing feedback to the app devel... ⇲
 
UI issue

Confusing user interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion over time. OR Loo... ⇲
 
Settings issue

Items marked as incomplete

Fix: Check the item listing for any missing information or photos. If something is unclear, reach out to the seller for clarification. OR If y... ⇲
 
Address issue

Address issues

Fix: Double-check your address settings in the app. Go to Settings > Address and ensure all details are correct and up to date. OR If you enco... ⇲
 
Search issue

Limited search function accuracy

Fix: Use specific keywords when searching for items to improve accuracy. Avoid vague terms that may yield too many results. OR Try using diffe... ⇲
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 what users are saying
Good experience
91.5%

Bad experience
7.2%

Neutral
1.3%

~ from our NLP analysis of 1,201 combined software ratings.

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 Private Data Pickle collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics