fix problems on EPay Punjab [iphone]

—— Run into issues on EPay Punjab? Get help pending when official support gets back to you!

ePay Punjab

Info:

company: PITB

: https://pitb.gov.pk

Chat with our AI-based ePay Punjab Support

🛠️ Common ePay Punjab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Traffic challan module not working

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for ePay Punjab, and check for updates. 2. Restart the... ⇲

No option to generate PSID

Fix: 1. Make sure you are logged into the app with the correct credentials. 2. Navigate to the payment section of the app and look for the PSID g... ⇲

Bugs issue

Ticket ID does not fetch information

Fix: 1. Verify that you are entering the correct Ticket ID. Double-check for any typos or errors. 2. Restart the app and try fetching the informa... ⇲

Stuck in reset password flow

Fix: 1. Close the app completely and reopen it. 2. Try resetting your password again by following the reset link sent to your email. OR 3. If... ⇲

Login issues due to SMS code not received

Fix: 1. Ensure that your phone number is correctly registered in the app. 2. Check your network connection and switch between Wi-Fi and mobile da... ⇲

Messages issue

OTP delays or not received

Fix: 1. Ensure that your phone number is correctly registered in the app. 2. Check your network connection and switch between Wi-Fi and mobile da... ⇲

Printout not received via email

Fix: 1. Check your spam or junk email folder to see if the printout was misdirected. 2. Ensure that you entered the correct email address in the... ⇲

OTP not generated

Fix: 1. Ensure that your phone number is correctly registered in the app. 2. Check your network connection and switch between Wi-Fi and mobile da... ⇲

Account issue

Password validation issues

Fix: 1. Ensure that your password meets the app's requirements (e.g., minimum length, special characters). 2. Try using a different password that... ⇲

Invalid registration number error

Fix: 1. Verify that you are entering the correct registration number without any spaces or extra characters. 2. Restart the app and try entering... ⇲

Registration issue

Registration attempts unsuccessful

Fix: 1. Double-check that all required fields are filled out correctly during registration. 2. Ensure that your internet connection is stable whi... ⇲

Loading issue

ePay Punjab stuck on loading screen

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. 2. Check your in... ⇲

Payments issue

Error message on token tax payment

Fix: 1. Ensure that you are entering the correct token details. Double-check for any typos. 2. Restart the app and try the payment process again.... ⇲

UI issue

ePay Punjab in view only mode

Fix: 1. Ensure that you are logged into your account. If you are not logged in, log in to access full features. 2. Restart the app to see if it r... ⇲

Crashes issue

ePay Punjab crashes frequently

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for ePay Punjab, and check for updates. 2. Restart you... ⇲