fix problems on Black Deck [iphone]

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—— Run into issues on Black Deck? Get help pending when official support gets back to you!

Black Deck - Card Battle TCG
Info:
company: SayGames LTD
: https://say.games/support?a=black_deck_ios
: say.games
Chat with our AI-based Black Deck Support
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Gameplay issue

Slow progression for free players

Fix: Focus on completing daily quests and participating in events that offer rewards. This can help you accumulate resources and cards more quick... ⇲

Unbalanced card mechanics

Fix: Experiment with different card combinations to find synergies that work well together. This can help you create a more balanced deck despite... ⇲

Frustrating artifact upgrade system

Fix: Prioritize which artifacts you want to upgrade based on your play style. Focus on upgrading a few key artifacts rather than spreading resour... ⇲

Limited opportunities for free players

Fix: Participate in all available events and challenges to maximize your chances of earning rewards. This can help you gain more resources withou... ⇲

Inconsistent matchmaking

Fix: Try to play during peak hours when more players are online. This can improve your chances of being matched with players of similar skill lev... ⇲

Lack of information on game mechanics

Fix: Search for online guides, tutorials, or videos that explain the game mechanics in detail. Many players share their knowledge and strategies... ⇲

Energy/stamina system is stingy

Fix: Plan your gameplay sessions around the energy/stamina system. Use your energy wisely by focusing on high-reward activities when you have eno... ⇲

High failure rate for upgrades

Fix: Prioritize upgrading cards or artifacts that have a higher success rate. Research which upgrades are more likely to succeed based on communi... ⇲

Difficult to obtain high-level cards

Fix: Focus on completing events and challenges that offer high-level cards as rewards. This can increase your chances of obtaining them without s... ⇲

Unclear card strength and rarity

Fix: Research card strengths and rarities through community resources or databases that provide detailed information about each card. OR Exper... ⇲

Excessive grinding required

Fix: Set specific goals for each gaming session to make progress feel more manageable. Focus on completing one or two objectives at a time. OR... ⇲

Limited rewards for events

Fix: Participate in all events, even if the rewards seem limited. Sometimes, cumulative participation can lead to better rewards over time. OR... ⇲
 
Ads issue

Excessive ads

Fix: Check if there is an option to purchase an ad-free experience in the settings. If not, try to play during times when you can tolerate the ad... ⇲

Ads cannot be skipped

Fix: Use the time during unskippable ads to strategize your next moves or take a break, making the experience less frustrating. OR If possible... ⇲
 
Crashes issue

Frequent crashes and glitches

Fix: Ensure your app is updated to the latest version. Developers often release patches to fix bugs and improve stability. Check the App Store fo... ⇲
 
Support issue

Poor customer service

Fix: Utilize the in-game help or FAQ section to find answers to common issues. This can often provide quicker solutions than waiting for customer... ⇲
 
Payments issue

Overpriced bundles and deals

Fix: Evaluate the value of bundles before purchasing. Only buy bundles that offer significant discounts or valuable items that you need. OR Ke... ⇲
 
Network issue

Network errors during gameplay

Fix: Check your internet connection and ensure you have a stable connection before playing. Consider switching to a different Wi-Fi network if po... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.3%

Neutral
5.6%

Bad experience
5.1%

~ from our NLP analysis of 14,424 combined software ratings.

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 Private Data Black Deck collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Rare Evolution Pack: $5.99 Improve your Rare cards!
  2. Golden Membership for Month : $4.99 Get more card Exp, Coins, and Skip Tickets!
  3. Knight Pass: $9.99 Unlock Knight Pass Rewards!
  4. Premium Pass: $29.99 Unlock Premium Pass Rewards!
  5. Diamond membership - monthly: $14.99 Instant battles, bonus resources, and more!
  6. Starter Pack: $2.99 Get a head start on your journey!
  7. Summoner's Pack: $9.99 Summon rare cards to defeat your foes!
  8. Weekly Progress Pack: $29.99 Get a guaranteed Epic card!
  9. Rookie Pack: $1.99 Contains 1 Elite Unit Token and 750 Gold
  10. Melee Soulstone Pack: $4.99 Ascend your cards to unlock their potential!