fix problems on Moove [iphone]

—— Run into issues on Moove? Get help pending when official support gets back to you!

Moove - Team-Based Fitness

Info:

company: Moove Fitness, Inc.

: https://www.moovetogether.com

: www.moovetogether.com

Chat with our AI-based Moove Support

🛠️ Common Moove Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Numerous bugs around rest days

Fix: Check for app updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if Moove has any pending updat... ⇲

Activities disappearing

Fix: Restart the app: Close Moove completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app... ⇲

Glitches issue

Random elements in challenges

Fix: Review challenge settings: Go into the challenge settings within the app and ensure that all parameters are set correctly. Sometimes, random... ⇲

Bugs issue

Incorrectly designating normal days as rest days

Fix: Manually adjust your schedule: Go to the calendar or schedule section of the app and manually change any incorrectly marked rest days back t... ⇲

Moove miscalculates week duration

Fix: Check your settings: Go to the app settings and ensure that your week start day is set correctly (e.g., Sunday or Monday). This can affect h... ⇲

Normalization of workouts leads to inaccuracies

Fix: Adjust workout settings: Go into the workout settings and see if there are options to customize how workouts are normalized. Adjust these se... ⇲

Compatibility issue

No fitness tracker integration

Fix: Check for integration options: Go to the app settings and look for any options related to fitness tracker integration. Ensure that any neces... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.6%

Bad experience

6.3%

Neutral

3.1%

~ from our NLP analysis of 127 combined software ratings.

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Private Data Moove collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Health & Fitness
- Contact Info
- Identifiers
- Usage Data
- Sensitive Info
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics