fix problems on Tilly [iphone]

—— Run into issues on Tilly? Get help pending when official support gets back to you!

Tilly: Fertility & IVF support

Info:

company: Tilly TTC AB

: https://mytilly.co/

: mytilly.co

Chat with our AI-based Tilly Support

🛠️ Common Tilly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Premium membership access issues

Fix: 1. Check your internet connection to ensure it is stable. 2. Log out of the app and log back in to refresh your session. 3. Go to the app... ⇲

Tracking tabs fail to open

Fix: 1. Close the app completely by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Open the... ⇲

Loading issue

Screen never loads

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Check your internet connection;... ⇲

Screen issue

Blank screen when adding appointments

Fix: 1. Close the app and restart your iPhone to refresh the system. 2. Ensure that you have granted the app all necessary permissions, especial... ⇲

Data issue

Medications list missing key items

Fix: 1. Check if the app has a search function for medications. Use it to see if the missing items are listed under a different name. 2. Update... ⇲

Updates issue

Home page updates infrequently

Fix: 1. Check your internet connection to ensure it is stable. 2. Try refreshing the home page by pulling down on the screen to see if it update... ⇲

Settings issue

Requires frequent date changes for medications

Fix: 1. Check if there is an option to set a recurring schedule for medications in the app settings. This can reduce the need for frequent manual... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

41.7%

Good experience

41.7%

Neutral

16.7%

~ from our NLP analysis of 12 combined software ratings.

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FertilityAnswers

Private Data Tilly collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Tilly Premium: $42.99 Access all self-care tools & the community
Premium membership: $7.99 Access to all the available support
Premium membership: $10.99 Premium membership
Premium membership: $16.49 Access to all the available support
Premium membership: $9.99 Premium membership
Coping with infertility & loss: $45.99 Research-based tools to manage anxiety
Premium membership: $47.99 Access to all the available support
Premium membership: $11.49 Premium membership