fix problems on Community 1st CU [iphone]

—— Run into issues on Community 1st CU? Get help pending when official support gets back to you!

Community 1st CU

Info:

company: Community 1st Credit Union (IA)

: https://www.c1stcreditunion.com

Chat with our AI-based Community 1st CU Support

🛠️ Common Community 1st CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Loan payment feature unavailable for months

Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Community 1... ⇲

Frequent password re-entry required

Fix: Ensure that the 'Remember Me' or 'Stay Logged In' option is selected when logging in. This may help reduce the frequency of password prompts... ⇲

Account issue

Locked out of account after app download

Fix: If you are locked out, try resetting your password. Use the 'Forgot Password?' link on the login screen to receive a reset link via email.... ⇲

Incorrect account balance displayed

Fix: Refresh the app by pulling down on the screen to update the account information. This can sometimes resolve display issues. OR Log out of... ⇲

Pending check withdrawals not displayed

Fix: Refresh the app to see if pending transactions appear. Pull down on the screen to refresh the account information. OR If pending transact... ⇲

Session expiration redirects to login without biometric option

Fix: Check your app settings to ensure that biometric login (Face ID or Touch ID) is enabled. Open the app, go to Settings, and look for the opti... ⇲

Features issue

Lacks features for applying for loans

Fix: Check if there are any updates available for the app that may include new features. Go to the App Store and update if necessary. OR As a... ⇲

Performance issue

Inconsistent app performance

Fix: Clear the app cache by uninstalling and reinstalling the app. This can help improve performance by removing any corrupted data. OR Ensure... ⇲

Customization issue

Unwanted changes to app interface requested to be avoided

Fix: Check the app settings for any options to customize the interface. Some apps allow users to revert to previous layouts or themes. OR If t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.1%

Bad experience

5.5%

Neutral

2.4%

~ from our NLP analysis of 1,011 combined software ratings.

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Private Data Community 1st CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics