fix problems on USGA [iphone]

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—— Run into issues on USGA? Get help pending when official support gets back to you!

USGA
Info:
company: United States Golf Association
: https://www.usga.org/contact-us.html
Chat with our AI-based USGA Support
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UI issue

Difficult to navigate

Fix: Familiarize yourself with the app layout. Spend some time exploring each section to understand where features are located. You can also chec... ⇲

Back button is faulty

Fix: Try restarting the app. Close it completely and reopen it to see if the back button functionality returns. OR If the issue persists, cons... ⇲

Confusing entry forms

Fix: Take your time to read each field carefully before filling it out. If available, look for tooltips or help icons that provide additional inf... ⇲

USGA is not user-friendly

Fix: Take time to explore the app's features and layout. Familiarity can improve your experience and make navigation easier over time. OR Look... ⇲
 
Freezing issue

USGA locks after initial selections

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, finding the USGA app, and selecting 'Offload App'. This will remove t... ⇲
 
Updates issue

No auto-refresh function

Fix: Manually refresh the content by pulling down on the screen when viewing scores or streams. This action often triggers a refresh in many apps... ⇲

Inconsistent scoring updates

Fix: Ensure you have a stable internet connection, as poor connectivity can lead to delays in updates. Switch to a stronger network if possible.... ⇲

Lack of detailed stats

Fix: Explore the app's settings or features to see if there are options to enable more detailed statistics or analytics that may not be visible b... ⇲

Repeated prompts for updates

Fix: Check your app settings to see if there is an option to disable update notifications, if you prefer to manage updates manually. OR If the... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ or help section for common issues, as many questions may be answered there without needing to contact support. OR E... ⇲
 
Video issue

Limited live broadcast options

Fix: Check the app settings to see if there are any options to enable additional broadcast features or channels that may not be visible by defaul... ⇲
 
Battery issue

USGA drains battery quickly

Fix: Reduce the screen brightness while using the app or enable Low Power Mode in Settings > Battery to extend battery life. OR Close other ap... ⇲
 
Crashes issue

Frequent crashes

Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause compatibility... ⇲
 
Search issue

Hard to find specific information

Fix: Use the search function within the app, if available, to quickly locate specific information or features. OR Create a personal guide or n... ⇲
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 what users are saying
Good experience
92.6%

Bad experience
5.2%

Neutral
2.3%

~ from our NLP analysis of 13,280 combined software ratings.

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 Private Data USGA collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics