fix problems on Epoch Times Print Edition [iphone]

—— Run into issues on Epoch Times Print Edition? Get help pending when official support gets back to you!

Epoch Times Print Edition

Info:

company: Epoch Usa Inc

: https://www.theepochtimes.com/contact-us

Chat with our AI-based Epoch Times Print Edition Support

🛠️ Common Epoch Times Print Edition Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error messages when accessing the print edition

Fix: 1. Restart the app: Close the Epoch Times app completely and then reopen it. This can often resolve temporary glitches. 2. Check for update... ⇲

Clumsy navigation for article continuation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation structure. Look for a 'Table of... ⇲

Temporary sign-in problems

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgo... ⇲

Frequent login required

Fix: 1. Enable 'Remember Me': When logging in, check if there’s an option to stay logged in or 'Remember Me'. This can help reduce the frequency... ⇲

Account issue

Inability to access digital publication

Fix: 1. Check your subscription status: Ensure that your subscription is active and that you have access to the digital publication. You can usua... ⇲

Difficulties in canceling subscription

Fix: 1. Check your subscription settings: Go to Settings > [Your Name] > Subscriptions on your iPhone. Find Epoch Times and follow the prompts to... ⇲

Customization issue

No annotation option with Apple Pencil

Fix: 1. Use a third-party app: If annotation is essential, consider using a third-party note-taking app that supports Apple Pencil for your annot... ⇲

Performance issue

Unreliable performance

Fix: 1. Restart your device: A simple restart can often resolve performance issues. 2. Clear app cache: Go to Settings > General > iPhone Storag... ⇲

Compatibility issue

Not working on iPad

Fix: 1. Check compatibility: Ensure that the Epoch Times app is compatible with your iPad model and iOS version. You can check this in the App St... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Epoch Times Print Edition collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics