fix problems on NordPass [iphone]

—— Run into issues on NordPass? Get help pending when official support gets back to you!

NordPass® Password Manager

Info:

company: Nordvpn S.A.

: https://support.nordpass.com/

: nordpass.com

Chat with our AI-based NordPass Support

🛠️ Common NordPass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Biometric unlock option disappears

Fix: Re-enable biometric authentication in the app. Open NordPass, go to Settings > Security, and toggle the biometric unlock option off and then... ⇲

4% of users had this problem

Inconsistent password recognition in Safari

Fix: Make sure that Safari is set to use NordPass for autofill. Go to Settings > Passwords > AutoFill Passwords and select NordPass to ensure it... ⇲

18% of users had this problem

Freezing issue

NordPass freezes during login attempts

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the NordPass a... ⇲

Frequent logouts

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > NordPass > Background App Refresh an... ⇲

Complicated account login process

Fix: Use the 'Remember Me' feature on the login screen to save your credentials for easier access in the future. OR Consider using a password... ⇲

Slow issue

Slow autofill response

Fix: Make sure that NordPass is set as your default password manager. Go to Settings > Passwords > AutoFill Passwords and select NordPass. This c... ⇲

Compatibility issue

Poor desktop browser integration

Fix: Ensure that the NordPass browser extension is properly installed and updated. Visit the browser's extension store, search for NordPass, and... ⇲

Clunky iOS integration

Fix: Check for updates to the NordPass app in the App Store. Developers often release updates to improve integration and performance. OR Try r... ⇲

Offline issue

Limited offline access

Fix: Ensure that you have downloaded your passwords for offline access. Open NordPass, go to Settings > Offline Access, and enable the option to... ⇲

Notifications issue

Unwanted marketing notifications

Fix: Turn off notifications for NordPass. Go to Settings > Notifications > NordPass and toggle off Allow Notifications to stop receiving marketin... ⇲

Uploads issue

Issues with adding documents or photos

Fix: Ensure that you have granted NordPass permission to access your photos. Go to Settings > Privacy > Photos and check that NordPass has access... ⇲

Customization issue

Lack of specific data fields for personal information

Fix: Use the 'Notes' section in NordPass to store additional information that doesn't fit into the standard fields. OR Consider creating custo... ⇲

Syncing issue

Multiple entries created for the same login

Fix: Regularly review your saved logins in NordPass and delete duplicates manually. Go to your vault, find the duplicates, and select 'Delete.'... ⇲

Support issue

Customer support response delays

Fix: Check the NordPass help center or FAQ section for common issues and solutions that may resolve your problem without needing to contact suppo... ⇲

Account issue

Difficulty in deleting or closing accounts

Fix: Follow the in-app instructions for account deletion. Go to Settings > Account and look for the option to delete your account. OR If the o... ⇲

Settings issue

Inability to edit passwords easily

Fix: Navigate to the specific login entry in your vault, tap on it, and look for an 'Edit' option to modify your password. OR If editing is no... ⇲

Security issue

Non-functional data breach scanner

Fix: Ensure that you have the latest version of NordPass installed, as updates may fix issues with the breach scanner. OR Check your internet... ⇲

Ads issue

Unwanted ads for other Nord products

Fix: Look for an option in the app settings to disable promotional content or ads. This may help reduce unwanted notifications. OR Consider us... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.1%

Bad experience

4.7%

Neutral

2.2%

~ from our NLP analysis of 6,353 combined software ratings.

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Private Data NordPass collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

1-Month Plan: $4.99 All premium security tools for your passwords
1-Month Plan: $4.99 All premium security tools for your passwords
1-Month Plan: $4.99 All premium security tools for your passwords
12-Month Plan: $34.99 All premium security tools for your passwords
12-Month Plan: $35.99 All premium security tools for your passwords
Special Offer: $31.99 Better price for 1-year plan
Special Offer: $35.99 Better price for 1-year plan
12-Month Plan: $31.99 All premium security tools for your passwords
Special Offer: $34.99 Better price for 1-year plan
Special Offer : $31.99 Better price for 1-year plan