—— Run into issues on POPA Federal Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Go to Settings > Touch ID & Passcode. 2. Ensure that 'iPhone Unlock' and 'iTunes & App Store' are enabled. 3. If the fingerprint is not r... ⇲
Fix: 1. Check your internet connection to ensure you are connected to Wi-Fi or cellular data. 2. If you are connected, try toggling Airplane Mode... ⇲
Fix: 1. If you are locked out, try resetting your password through the app or website. 2. Follow the prompts to receive a password reset link via... ⇲
Fix: 1. Verify that you have a stable internet connection. 2. Try logging in from a different network (Wi-Fi or cellular) to see if the issue per... ⇲
Fix: 1. Check the app's 'Help' or 'Contact Us' section for any listed support numbers. 2. If no number is available, visit the POPA Federal Credi... ⇲
Fix: 1. Ensure that you have the latest version of the app installed by checking the App Store for updates. 2. Review the app's settings to see i... ⇲
Fix: 1. Check if your device is compatible with Apple Pay by going to Settings > Wallet & Apple Pay. 2. If it is compatible, ensure that your cre... ⇲
Fix: 1. Delete the app from your device by pressing and holding the app icon and selecting 'Delete App'. 2. Reinstall the app from the App Store... ⇲
Fix: 1. Go to Settings > Cellular and ensure that Cellular Data is turned on. 2. Check if the POPA Federal Credit Union app is allowed to use cel... ⇲