fix problems on Thangs [iphone]

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—— Run into issues on Thangs? Get help pending when official support gets back to you!

Thangs
Info:
company: Physna, Inc
: https://thangs.com/
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UI issue

Scrolling issues

Fix: Restart the app to see if that resolves the scrolling issue. Double-tap the Home button (or swipe up from the bottom of the screen on newer... ⇲

Cannot view liked models on mobile

Fix: Check if there is a 'Liked Models' section in your profile settings. Navigate to your profile and look for any tabs or sections that might c... ⇲

No zoom option for pictures

Fix: Try using a pinch gesture on the image to see if it allows zooming in. If this does not work, it may be a limitation of the app. OR Take... ⇲

Inability to scroll through large profiles

Fix: Try closing other apps running in the background to free up memory. Double-tap the Home button (or swipe up from the bottom) and swipe up on... ⇲

Touch screen issues on search results

Fix: Clean your screen to ensure there are no obstructions affecting touch sensitivity. Use a microfiber cloth to wipe the screen clean. OR Re... ⇲

Submit button hidden behind number pad

Fix: Try tapping outside the number pad to dismiss it, which may reveal the submit button. This can sometimes reset the view. OR If the button... ⇲
 
Customization issue

No dark mode

Fix: Enable dark mode for your entire iPhone, which may affect how the app displays. Go to Settings > Display & Brightness and select 'Dark'. Thi... ⇲
 
Downloads issue

Cannot download files from mobile

Fix: Check if the app has any settings that allow file downloads. Open the app, go to Settings, and look for any download options that may need t... ⇲
 
Account issue

Limited profile/account functionality

Fix: Explore the app settings to see if there are any options to enhance your profile. Go to your profile section and look for settings or custom... ⇲
 
Search issue

Search clear button not visible

Fix: Try rotating your device to landscape mode to see if the button becomes visible. Sometimes UI elements are better displayed in landscape.... ⇲
 
Bugs issue

Duplicated posts in news feed

Fix: Refresh the news feed by pulling down on the screen to see if the duplicates disappear. This can sometimes reset the feed and remove duplica... ⇲
 
Crashes issue

Crashes within a minute of use

Fix: Uninstall and reinstall the app. Press and hold the Thangs app icon until it wiggles, then tap the 'X' to delete it. Reinstall it from the A... ⇲
 
Login issue

Broken email/password login

Fix: Double-check your email and password for any typos. Ensure that Caps Lock is not on and that you are using the correct case for your passwor... ⇲
 
Loading issue

Thangs does not load after iOS update

Fix: Force close the app and reopen it. Double-tap the Home button (or swipe up from the bottom) and swipe up on the Thangs app to close it, then... ⇲
 
Freezing issue

Stuck on white screen on app launch

Fix: Force close the app and reopen it. Double-tap the Home button (or swipe up from the bottom) and swipe up on the Thangs app to close it, then... ⇲
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 what users are saying
Good experience
76.2%

Bad experience
19.0%

Neutral
4.8%

~ from our NLP analysis of 63 combined software ratings.

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 Private Data Thangs collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics