fix problems on WFSB [iphone]

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—— Run into issues on WFSB? Get help pending when official support gets back to you!

WFSB
Info:
company: Gray Television Group, Inc.
: https://www.wfsb.com/
: www.wfsb.com
Chat with our AI-based WFSB Support
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Updates issue

Difficult navigation after update

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the app to understand the new navigation. Look for a tutorial or help... ⇲

Missing content after update

Fix: 1. Refresh the app: Close the app completely and reopen it. This can sometimes reload the content that may not have appeared after the updat... ⇲

Same stories remain for days

Fix: 1. Refresh the app: Close the app completely and reopen it to see if new stories appear. This can help reload the content. 2. Check for upda... ⇲

Missing saved news stories after update

Fix: 1. Check if the app has a 'Saved' or 'Favorites' section: Sometimes, saved stories may be moved to a different section after an update. Expl... ⇲
 
Network issue

Inconsistent access to live stream

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Cannot access app with Wi-Fi

Fix: 1. Check Wi-Fi connection: Ensure your Wi-Fi is working properly by testing other apps or devices. Restart your router if necessary. 2. Forg... ⇲
 
Content issue

Weather descriptions are lacking

Fix: 1. Provide feedback within the app: Look for a feedback option in the app settings to suggest improvements for weather descriptions. This ca... ⇲

Content often appears blank

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the content loads properly. 2. Clear app cache: Go to Settings > Genera... ⇲
 
Slow issue

Scrolling is slow

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps... ⇲
 
Bugs issue

Error messages on top headlines

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the error messages persist. This can sometimes resolve temporary issues... ⇲
 
Customization issue

No reader view available

Fix: 1. Use Safari's Reader Mode: If you find articles difficult to read, copy the article link and paste it into Safari. Tap the 'AA' icon in th... ⇲
 
Ads issue

Ads are intrusive and unskippable

Fix: 1. Use an ad blocker: Consider using a reputable ad-blocking app that can help reduce the number of ads you see while using WFSB. 2. Upgrade... ⇲

Too many ads disrupt reading

Fix: 1. Use an ad blocker: Consider using a reputable ad-blocking app that can help reduce the number of ads you see while using WFSB. 2. Upgrade... ⇲
 
Crashes issue

WFSB closes unexpectedly

Fix: 1. Restart your iPhone: This can help clear temporary glitches that may cause the app to close unexpectedly. 2. Update the app: Go to the Ap... ⇲
 
Notifications issue

No push notifications for weather only

Fix: 1. Adjust notification settings: Go to Settings > Notifications > WFSB. Here, you can customize which notifications you want to receive. Tur... ⇲
 
UI issue

Website is less user-friendly

Fix: 1. Use mobile view: If you are accessing the website on a desktop, try switching to mobile view or using the app for a better experience. 2.... ⇲

WFSB is confusing for seniors

Fix: 1. Simplify settings: Help seniors by adjusting settings for larger text and easier navigation if the app allows. Look for accessibility opt... ⇲
 
Audio issue

Lack of verbal descriptions for weather

Fix: 1. Use alternative weather apps: Consider using a dedicated weather app that provides verbal descriptions or voice updates for weather condi... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
7.0%

Neutral
4.7%

~ from our NLP analysis of 13,060 combined software ratings.

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 Private Data WFSB collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics