—— Run into issues on Pomelo Fashion? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A slow or unstable connection can cause the app to load slowly. Try switching from Wi-Fi to mobile data or v... ⇲
Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open... ⇲
Fix: Check for app updates. Sometimes bugs are fixed in newer versions. Go to the App Store, tap on your profile icon, and check for updates for... ⇲
Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲
Fix: Check your internet connection. A weak connection can lead to error messages. Try switching networks or resetting your router if you're on W... ⇲
Fix: Try using the app during off-peak hours. Promotional events can lead to high traffic, causing the app to crash. If possible, shop during les... ⇲
Fix: Check the app's return policy. Some apps allow exchanges for different sizes within a certain timeframe. Look for this information in the ap... ⇲
Fix: Review the app's refund policy. Familiarize yourself with the terms regarding refunds and store credit to understand your options better.... ⇲