fix problems on Sense-U Ba [iphone]

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—— Run into issues on Sense-U Ba? Get help pending when official support gets back to you!

Sense-U Baby
Info:
company: LEDO Network Inc.
: https://sense-u.zendesk.com/
: www.sense-u.com
Chat with our AI-based Sense-U Ba Support
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Camera issue

Inconsistent connection to camera

Fix: 1. Ensure that both the camera and your iPhone are connected to the same Wi-Fi network. 2. Restart the camera and the app to re-establish th... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the app layout by exploring all features and settings. 2. Create a list of specific areas that are confusing an... ⇲

Difficult to switch between multiple users

Fix: 1. Familiarize yourself with the user switching feature in the app settings. 2. Document the steps for switching users to streamline the pro... ⇲
 
Notifications issue

Notifications for marketing cannot be disabled

Fix: 1. Check the app settings for any options related to marketing notifications and disable them if available. 2. If there are no options, cons... ⇲

No option for battery change alerts

Fix: 1. Regularly check the battery status manually in the app settings. 2. Set a reminder on your phone to check the battery level periodically.... ⇲
 
Network issue

Sense-U Ba takes too long to connect

Fix: 1. Ensure that your Wi-Fi network is stable and has a strong signal. 2. Restart your router to refresh the connection. 3. Close any backgrou... ⇲
 
Syncing issue

Requires re-pairing for multiple devices

Fix: 1. Ensure that each device is properly paired by following the app's pairing instructions for each device. 2. Check if the app allows multip... ⇲
 
Crashes issue

Sense-U Ba crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary issues. 2. Check for any additional updates for the app in the App Store that... ⇲
 
Bugs issue

Temperature readings are inaccurate

Fix: 1. Ensure that the temperature sensor is placed in an appropriate location away from direct sunlight or drafts. 2. Calibrate the sensor if t... ⇲
 
Slow issue

Lags in displaying controls

Fix: 1. Close any unnecessary background apps to free up system resources. 2. Restart your iPhone to refresh the system performance. OR 1. Che... ⇲
 
Settings issue

Requires app to turn monitor on/off

Fix: 1. Familiarize yourself with the app's settings to ensure you are using it correctly. 2. Check if there are any options to set the monitor t... ⇲
 
Registration issue

Clunky signup process

Fix: 1. Ensure you have a stable internet connection during the signup process. 2. Try using a different device or browser to see if the signup p... ⇲
 
Loading issue

Sense-U Ba buffers frequently

Fix: 1. Check your Wi-Fi connection and ensure it is stable. 2. Reduce the number of devices connected to the network to improve bandwidth. OR... ⇲
 
Compatibility issue

Limited Bluetooth range

Fix: 1. Ensure that there are no physical obstructions between the device and the camera that could interfere with the Bluetooth signal. 2. Try t... ⇲
 
Audio issue

Alerts for low movement are silent

Fix: 1. Check the app settings to ensure that sound alerts are enabled for low movement notifications. 2. Verify your iPhone's sound settings to... ⇲
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 what users are saying
Good experience
85.3%

Bad experience
10.1%

Neutral
4.5%

~ from our NLP analysis of 1,215 combined software ratings.

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 Private Data Sense-U Ba collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics