fix problems on PowerDMS [iphone]

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—— Run into issues on PowerDMS? Get help pending when official support gets back to you!

PowerDMS - Policy Management
Info:
company: PowerDMS, Inc.
: https://www.powerdms.com/contact/
: www.powerdms.com
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Login issue

Login issues with site ID

Fix: 1. Double-check that you are entering the correct site ID. Ensure there are no typos or extra spaces. 2. If you have multiple site IDs, conf... ⇲

Users unable to stay logged in

Fix: 1. Check your app settings to see if there is an option to stay logged in or remember your credentials. 2. Ensure that your iPhone's softwar... ⇲

PowerDMS fails to load additional login credentials

Fix: 1. Ensure that your internet connection is stable. 2. Close the app and reopen it to refresh the login process. 3. Check for any app updates... ⇲
 
Security issue

Face ID resets frequently

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up correctly for the PowerDMS app. 2. If it continues to reset, try to... ⇲
 
Loading issue

Documents fail to open

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data. 2. Close the app and reopen it, then attem... ⇲
 
Notifications issue

Repeated notifications for updated documents

Fix: 1. Go to the app settings and look for notification preferences. Adjust the settings to reduce the frequency of notifications. 2. If the app... ⇲
 
Account issue

Error messages related to user tokens

Fix: 1. Log out of the app and log back in to refresh your user session and tokens. 2. If the error persists, try uninstalling and reinstalling t... ⇲
 
Messages issue

Inability to view messages in the app

Fix: 1. Ensure that you have a stable internet connection. 2. Close the app and reopen it to refresh the message view. 3. Check for any app updat... ⇲
 
Crashes issue

PowerDMS crashes after recent updates

Fix: 1. Restart your iPhone to clear any temporary issues caused by the update. 2. Check for any additional updates for the app in the App Store,... ⇲
 
Screen issue

Blank screen when opening documents

Fix: 1. Close the app completely and reopen it. 2. Check your internet connection to ensure it is stable. 3. Try accessing the document from a di... ⇲
 
Settings issue

PowerDMS does not remember Face ID selection

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for the PowerDMS app. 2. Restart your iPhone to refresh the Face I... ⇲
 
Bugs issue

PowerDMS not functioning for over a year

Fix: 1. Check for any available updates in the App Store and install them. 2. Restart your iPhone to clear any temporary issues. 3. If the app is... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. Check for updates in the App Store. 2. Restart each device to clear an... ⇲
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 what users are saying
Bad experience
56.0%

Good experience
34.9%

Neutral
9.2%

~ from our NLP analysis of 109 combined software ratings.

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 Private Data PowerDMS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics