—— Run into issues on ScanLife PowerShopper? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the camera lens is clean and unobstructed. Dirt or smudges can interfere with scanning. Try cleaning the lens with a soft, lint-... ⇲
Fix: Manually verify the product information by cross-referencing with other reliable sources such as the manufacturer's website or trusted retai... ⇲
Fix: Check if the app has any settings that can be adjusted to improve scanning capabilities, such as enabling different barcode formats or adjus... ⇲
Fix: Try adjusting the distance between the camera and the barcode. Sometimes, being too close or too far can hinder the scanning process. OR... ⇲
Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cellular dat... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Review the app's location permissions in your iPhone settings. Go to Settings > Privacy > Location Services, and adjust the settings for Sca... ⇲
Fix: Look for an option within the app to disable ads, which may be available through a premium version or subscription. OR Consider using an... ⇲
Fix: Try uninstalling and then reinstalling the app. This can resolve issues caused by corrupted files during the update process. OR Check for... ⇲
Fix: Ensure that you are scanning barcodes that are supported by the app. Some products may not be in the database, leading to no results. OR... ⇲
Fix: Evaluate if there are specific features that are not working and focus on those. Sometimes, certain functionalities may still be operational... ⇲
Fix: Take note of the specific error messages and search for them online to find potential solutions or workarounds that other users have found e... ⇲
Fix: Check the app's settings or user agreement to understand the limitations. If there is a cap, consider using the app more strategically to ma... ⇲
Fix: Ensure that all devices are running the same version of the app and iOS. Differences in software versions can lead to performance discrepanc... ⇲