fix problems on SCE DR Alerts [iphone]

—— Run into issues on SCE DR Alerts? Get help pending when official support gets back to you!

SCE DR Alerts

Info:

company: Southern California Edison

: http://on.sce.com/sceDRAlerts

: on.sce.com

Chat with our AI-based SCE DR Alerts Support

🛠️ Common SCE DR Alerts Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SCE DR Alerts does not save zip codes for alerts

Fix: Check if the app has a 'Save' or 'Apply' button after entering the zip code. If it does, ensure you are tapping it before exiting the settin... ⇲

Frequent notifications from CAISO are uncontrollable

Fix: Go to your iPhone's Settings, scroll down to find the SCE DR Alerts app, and tap on it. From there, you can adjust notification settings, in... ⇲

Notifications issue

Notifications often arrive after events have started

Fix: Check your internet connection to ensure it is stable. Poor connectivity can delay notifications. If you are on Wi-Fi, try switching to cell... ⇲

Freezing issue

SCE DR Alerts freezes frequently on iPhone

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Network issue

Unable to connect to server for alerts

Fix: Ensure that your iPhone is connected to the internet. You can check this by opening a web browser and trying to load a webpage. If you are c... ⇲

Settings issue

Settings reset when app is closed

Fix: Make sure you are saving your settings before closing the app. Look for a 'Save' or 'Apply' button in the settings menu. If the app does not... ⇲

Bugs issue

Invalid zip code error when entering specific codes

Fix: Double-check the zip code you are entering for accuracy. Ensure there are no extra spaces or incorrect characters. If the zip code is correc... ⇲

Support issue

Lack of direct contact options for support

Fix: Check the app's settings or 'Help' section for any FAQs or troubleshooting tips that may assist you with your issue. Sometimes, apps provide... ⇲

UI issue

Alert font is too small to read

Fix: Check your iPhone's accessibility settings. Go to Settings > Accessibility > Display & Text Size, and adjust the text size or enable 'Larger... ⇲

Glitches issue

SCE DR Alerts is glitchy and non-responsive

Fix: Force close the app and restart it. If the app continues to be glitchy, try restarting your iPhone to clear any temporary issues that may be... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

58.3%

Bad experience

38.9%

Neutral

2.8%

~ from our NLP analysis of 36 combined software ratings.

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Private Data SCE DR Alerts collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics