fix problems on IGP [iphone]

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—— Run into issues on IGP? Get help pending when official support gets back to you!

IGP: Gifts, Flowers & Cakes
Info:
company: Intermesh Shopping Network Private Limited
: https://www.igp.com/all-about-igp
: www.facebook.com
Chat with our AI-based IGP Support
   Hello! How can I assist you?  

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UI issue

Scrolling issue resets to top of page

Fix: 1. Restart the app: Close the IGP app completely and reopen it to see if the scrolling issue persists. 2. Update the app: Check for updates... ⇲

Cumbersome checkout process

Fix: 1. Ensure you are logged in: Make sure you are logged into your account to streamline the checkout process. 2. Save payment information: Go... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use in-app support: Navigate to the support section within the app to submit your queries or complaints. 2. Check FAQs: Look for frequen... ⇲
 
Bugs issue

Same day orders do not work

Fix: 1. Check cut-off times: Verify the cut-off time for same-day delivery in your area on the app or website. 2. Ensure correct selection: Make... ⇲

Tracking tool is ineffective

Fix: 1. Refresh the tracking page: Close the tracking page and reopen it to see if the information updates. 2. Check for updates: Ensure the app... ⇲

Inconsistent delivery promises

Fix: 1. Check delivery times: Review the estimated delivery times provided during checkout to ensure they are accurate. 2. Track your order: Use... ⇲
 
Crashes issue

IGP crashes when accessing My Account

Fix: 1. Restart the app: Close the IGP app completely and reopen it to see if the issue persists. 2. Update the app: Go to the App Store and che... ⇲
 
Customization issue

Limited gift options for certain occasions

Fix: 1. Use filters: Utilize the filtering options in the app to narrow down your search for specific occasions. 2. Check different categories:... ⇲
 
Payments issue

High shipping charges for international orders

Fix: 1. Check for promotions: Look for any ongoing promotions or discounts on shipping charges within the app or website. 2. Combine orders: If... ⇲
 
Account issue

Address issues causing delivery failures

Fix: 1. Verify address details: Double-check the address you entered for accuracy, including postal codes and any special instructions. 2. Updat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Neutral
2.3%

Bad experience
2.0%

~ from our NLP analysis of 2,597 combined software ratings.

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 Private Data IGP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics