—— Run into issues on Little Rock Marathon? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for the L... ⇲
Fix: Check for app updates regularly. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates... ⇲
Fix: Look for a settings or preferences option within the app that allows you to select which race information to display. Sometimes, apps have f... ⇲
Fix: Ensure that you have a stable internet connection during the race. If you are in an area with poor reception, consider using a mobile hotspo... ⇲
Fix: If you are uncomfortable with creating an account, check if there is a guest mode or an option to track participants without an account. Som... ⇲
Fix: Double-check the spelling of the participant's name or their registration number. Sometimes, small errors can prevent the app from locating... ⇲
Fix: Before reinstalling, try logging out of the app and then logging back in. This can sometimes resolve issues without needing a full reinstall... ⇲