fix problems on DLNA Player [iphone]

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—— Run into issues on DLNA Player? Get help pending when official support gets back to you!

DLNA Player: TV Cast & Stream
Info:
company: Nero AG
: http://support.nero.com
: www.nero.com
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Network issue

Inconsistent streaming performance

Fix: 1. Ensure your Wi-Fi signal is strong. Move closer to the router or consider using a Wi-Fi extender if the signal is weak. 2. Limit the numb... ⇲

DLNA Player shows incorrect network connection

Fix: 1. Restart your iPhone and router to refresh the network connection. 2. Check your Wi-Fi settings to ensure you are connected to the correct... ⇲

Requires both devices to be on the same network

Fix: 1. Ensure both devices are connected to the same Wi-Fi network. If you have multiple networks, check which one each device is connected to.... ⇲
 
Video issue

Cannot play HD or 4K videos

Fix: 1. Check the app settings to see if there is an option to enable HD or 4K playback. If not, the app may not support these formats. 2. Conver... ⇲

Only streams photos reliably

Fix: 1. Check the app's supported file formats for videos and ensure your media files are compatible. 2. Try using a different video format or co... ⇲

Frequent buffering during video playback

Fix: 1. Check your internet speed using a speed test app. If the speed is low, consider upgrading your internet plan or optimizing your network.... ⇲
 
Support issue

DLNA Player lacks clear instructions

Fix: 1. Explore the app's settings and help sections for any available guides or FAQs. 2. Search online for user-generated tutorials or videos th... ⇲
 
Compatibility issue

Requires additional apps for full functionality

Fix: 1. Identify which additional apps are required and download them from the App Store. 2. Check if the app has any built-in features that can... ⇲

Limited support for large photo files

Fix: 1. Resize your photos to a smaller resolution using a photo editing app before uploading them to the DLNA Player. 2. Check the app's documen... ⇲

DLNA Player does not work with certain TV models

Fix: 1. Check the app's compatibility list to see if your TV model is supported. 2. Ensure your TV's firmware is up to date, as updates can impro... ⇲
 
Updates issue

Recent updates caused functionality issues

Fix: 1. Check if there is a way to revert to a previous version of the app through the App Store. 2. Clear the app's cache and data if possible t... ⇲
 
Customization issue

No option to replay previously watched videos

Fix: 1. Manually search for the video in your media library and select it to play again. 2. Create a playlist of your favorite videos for easier... ⇲
 
Ads issue

DLNA Player is misleading in its description

Fix: 1. Review the app's features and settings to see if there are hidden functionalities that may not be immediately apparent. 2. Look for user... ⇲
 
Search issue

Inability to search by folder in media library

Fix: 1. Organize your media files into folders on your iPhone before importing them into the app. This can help you locate files more easily. 2.... ⇲
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 what users are saying
Good experience
73.8%

Bad experience
22.6%

Neutral
3.6%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data DLNA Player collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VIP yearly subscription: $19.99 Unlimited use of all advanced functions
  2. VIP weekly subscription: $2.99 Unlimited use of all advanced functions
  3. VIP monthly subscription: $4.99 Unlimited use of all advanced functions
  4. VIP Permanent License: $34.99 Pay once and enjoy for life
  5. VIP Festival subscription: $19.99 Unlimited use of all advanced functions
  6. VIP monthly special offer: $2.99 Monthly VIP to enjoy the benefits&privileges
  7. Yearly Streaming Bundle: $69.99 Enable streaming at mobile and PC