fix problems on VPN Prime [iphone]

—— Run into issues on VPN Prime? Get help pending when official support gets back to you!

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Info:

company: Senight LLC

: https://staraegis.com/contact

Chat with our AI-based VPN Prime Support

🛠️ Common VPN Prime Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection drops

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. You can do this by trying to load a website without th... ⇲

Slow connection times

Fix: 1. Switch servers: Open the VPN app and try connecting to a different server. Some servers may be less congested than others, which can impr... ⇲

Performance issue

Inconsistent performance

Fix: 1. Test different servers: Regularly test various servers to find which ones provide the best performance for your location. Keep a note of... ⇲

Ads issue

Ads in free version

Fix: 1. Upgrade to premium: If the ads are too intrusive, consider upgrading to the premium version of the VPN, which typically removes ads and m... ⇲

Network issue

Limited regions for free users

Fix: 1. Explore alternative free VPNs: If you need access to specific regions, consider trying other free VPN services that may offer a wider ran... ⇲

Difficulty connecting to certain services

Fix: 1. Change server location: Some services may block VPN traffic. Try connecting to a different server location that is less likely to be bloc... ⇲

Requires multiple attempts to connect

Fix: 1. Restart the app: Close the VPN app completely and restart it. This can help clear any temporary glitches that may be causing connection i... ⇲

Occasional inability to connect

Fix: 1. Check for app updates: Ensure that you are using the latest version of the VPN app, as updates often include bug fixes and performance im... ⇲

Payments issue

Automatic charges for free trial

Fix: 1. Cancel the trial: Before the trial period ends, go to your iPhone settings, tap on your Apple ID, select 'Subscriptions', and cancel the... ⇲

Support issue

Customer service response issues

Fix: 1. Check FAQs and forums: Often, common issues are addressed in the FAQ section of the app or on user forums. This can provide quick solutio... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.8%

Bad experience

7.7%

Neutral

3.6%

~ from our NLP analysis of 3,407 combined software ratings.

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Private Data VPN Prime collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium access with trial: $9.99 Unlimited Premium service with 7-day trial
Premium access 1 Month: $9.99 Unlimited Premium service 1 Month
Premium access 1 Year: $49.99 Unlimited Premium service 1 Year
Premium access 6 Months: $29.99 Unlimited Premium service 6 Months