fix problems on Universalis [iphone]

—— Run into issues on Universalis? Get help pending when official support gets back to you!

Universalis

Info:

company: Universalis Publishing

: http://universalis.com/external-ios-support.htm

: www.universalis.com

Chat with our AI-based Universalis Support

🛠️ Common Universalis Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited selection of hymns

Fix: Explore alternative hymn apps or websites that offer a broader selection. You can use apps like 'Hymnary' or 'Hymns of Grace' which provide... ⇲

Glitch when resuming readings

Fix: Try closing the Universalis app completely and then reopening it. To do this, double-click the home button (or swipe up from the bottom of t... ⇲

UI issue

Drop-down menu placement can cause accidental clicks

Fix: Adjust your usage habits by being more deliberate when tapping on the drop-down menus. Take your time to ensure you are tapping the correct... ⇲

Audio issue

Audio options not available for all categories

Fix: Check if there are any updates or additional content available for the app that may include audio options for more categories. Sometimes, de... ⇲

Network issue

Requires internet for free version

Fix: Consider downloading the content you need while connected to the internet. Some apps allow you to save content for offline use, so check if... ⇲

Some features may not be available offline

Fix: Before going offline, ensure you have accessed all the features you need while connected to the internet. This may include downloading speci... ⇲

Payments issue

Difficult to cancel Mass Readings app separately

Fix: To cancel the Mass Readings app, go to your iPhone's Settings, tap on your Apple ID at the top, then select 'Subscriptions'. From there, you... ⇲

Compatibility issue

Inconsistent translations compared to US versions

Fix: If you notice inconsistencies, you can manually compare the translations with a reliable source, such as the US version of the readings, and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

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98.7%

Bad experience

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Neutral

0.6%

~ from our NLP analysis of 6,073 combined software ratings.

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Private Data Universalis collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

All Hours: $2.99 All of each day's Hours, in English.
Daily Mass Readings: $1.99 Readings at Mass, Jerusalem Bible version.
All Hours: $29.99 All of each day's Hours, in English.
Daytime Hours: $2.99 Terce, Sext and None.
Daily Mass Readings: $19.99 Readings at Mass, Jerusalem Bible version.
Sung Latin Compline: $3.99 Sung Latin Compline for Sundays from the Schola Cantorum of The London Oratory School
Add-on translation: RSV Hours: $1.99 The RSV version of the readings in the Hours
Daytime Hours: $29.99 Terce, Sext and None.
Revelations of Divine Love: $5.99 Book by Julian of Norwich
Journey into Light: $5.99 Book by Roderick Strange