fix problems on Valley Strong Data [iphone]

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—— Run into issues on Valley Strong Data? Get help pending when official support gets back to you!

Valley Strong DataMobile
Info:
company: Valley Strong Credit Union
: https://www.valleystrong.com/datamobile/
: www.valleystrong.com
Chat with our AI-based Valley Strong Data Support
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Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
 
UI issue

Incorrect date format

Fix: 1. Check Device Settings: Go to Settings > General > Date & Time. Ensure that 'Set Automatically' is enabled. This will sync your device's d... ⇲

Repetitive long deposit sentence

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may address issues with repetitive messages. 2. Cle... ⇲
 
Settings issue

Inability to change SMS verification number

Fix: 1. Check Account Settings: Open the app and navigate to your account settings. Look for an option to update your phone number or SMS setting... ⇲
 
Camera issue

Poor image quality for check deposits

Fix: 1. Ensure Good Lighting: Make sure you are in a well-lit area when taking pictures of checks. Good lighting can significantly improve image... ⇲
 
Account issue

Valley Strong Data locks account after multiple logins

Fix: 1. Wait for Lockout Period: If your account is locked, wait for the specified lockout period (usually a few minutes) before trying to log in... ⇲
 
Loading issue

Infinite loading screen on login

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
 
Crashes issue

Valley Strong Data fails to open or display accounts

Fix: 1. Restart Your Device: Sometimes, simply restarting your iPhone can resolve temporary glitches that may prevent the app from opening. 2. Ch... ⇲
 
Login issue

Password input issues

Fix: 1. Check Keyboard Settings: Ensure that your keyboard settings are correct. Go to Settings > General > Keyboard and check for any unusual se... ⇲
 
Compatibility issue

Scrolling feature not working on iPads

Fix: 1. Restart the App: Close the app completely and reopen it to see if scrolling functionality returns. 2. Check for App Updates: Go to the Ap... ⇲

Inconsistent app performance across devices

Fix: 1. Ensure All Devices Are Updated: Check that all devices are running the latest version of the app and the latest iOS version. Go to Settin... ⇲
 
Bugs issue

Check deposit option unavailable

Fix: 1. Ensure App Permissions: Go to Settings > Privacy > Camera and ensure that Valley Strong DataMobile has permission to access your camera,... ⇲
 
Payments issue

Limited payment options for credit card

Fix: 1. Check App Settings: Open the app and navigate to payment settings to see if there are options to add or change payment methods. 2. Update... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.3%

Neutral
1.4%

~ from our NLP analysis of 5,359 combined software ratings.

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 Private Data Valley Strong Data collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics