fix problems on Diet Doctor [iphone]

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—— Run into issues on Diet Doctor? Get help pending when official support gets back to you!

Diet Doctor
Info:
company: Diet Doctor Sweden AB
: https://www.dietdoctor.com/about/contact
: www.dietdoctor.com
Chat with our AI-based Diet Doctor Support
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Bugs issue

Technical issues during meal prep

Fix: 1. Ensure that your app is updated to the latest version. Open the App Store, tap on your profile icon, and check for updates for Diet Docto... ⇲

Meal plan wizard gives restrictive errors

Fix: 1. Double-check the inputs you are providing in the meal plan wizard. Ensure that all required fields are filled out correctly and that you... ⇲

Shopping list duplicates items

Fix: 1. Check if there is an option in the shopping list settings to remove duplicates. Look for an 'Organize' or 'Sort' feature. 2. If no such... ⇲
 
Crashes issue

Diet Doctor crashes when setting up meal plan

Fix: 1. Make sure your app is updated to the latest version. Open the App Store, tap on your profile icon, and check for updates for Diet Doctor.... ⇲
 
Search issue

Shopping list feature is difficult to find

Fix: 1. Familiarize yourself with the app layout. The shopping list feature is typically found in the main menu or under a specific tab labeled '... ⇲
 
Customization issue

Shopping list does not allow customization

Fix: 1. Check if there are any settings within the shopping list feature that allow for customization. Look for options like 'Edit List' or 'Add... ⇲

No option to exclude specific foods

Fix: 1. Check the meal planning settings to see if there is an option to exclude certain foods. This may be under dietary preferences or restrict... ⇲

Limited vegetarian recipe options

Fix: 1. Use the search function within the app to filter for vegetarian recipes specifically. Look for tags or categories that indicate vegetaria... ⇲
 
Syncing issue

Synchronization issues between devices

Fix: 1. Ensure that you are logged into the same account on both devices. Go to the settings in the app and verify your account details. 2. Chec... ⇲
 
UI issue

Favorites list is not accessible

Fix: 1. Check if the favorites list is located in a specific section of the app, such as under 'My Recipes' or 'Favorites'. 2. If you cannot fin... ⇲

Tiny font makes reading difficult

Fix: 1. Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size. Use the slider to increase the text size. 2... ⇲

Diet Doctor is overly complicated

Fix: 1. Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce feelings of complexity... ⇲
 
Account issue

Difficult to cancel membership

Fix: 1. Go to Settings > [your name] > Subscriptions on your iPhone. Find Diet Doctor in the list and select it. 2. Tap 'Cancel Subscription' an... ⇲
 
Login issue

Sign-in errors prevent access

Fix: 1. Double-check your login credentials to ensure you are entering the correct email and password. 2. If you have forgotten your password, u... ⇲
 
Loading issue

Comments for recipes do not load in app

Fix: 1. Check your internet connection to ensure it is stable, as poor connectivity can prevent comments from loading. 2. Try restarting the app... ⇲
 
Payments issue

Scam-like behavior regarding subscriptions

Fix: 1. Review your subscription details in the app or through your Apple ID settings to ensure you understand the terms and conditions. 2. If y... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.8%

Bad experience
2.8%

Neutral
2.4%

~ from our NLP analysis of 4,412 combined software ratings.

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 Private Data Diet Doctor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $11.49 1 month recurring subscription to DD+
  2. Yearly: $99.99 Yearly recurring subscription to DD+
  3. 1 Month: $9.99 1 month subscription to Diet Doctor
  4. Monthly: $11.49 1 month recurring subscription to DD+
  5. Monthly: $11.49 1 month recurring subscription to DD+
  6. Yearly: $98.99 1 year recurring subscription to DD+
  7. 12 Months: $99.99 12 months subscription to Diet Doctor