fix problems on ShieldForce [iphone]

—— Run into issues on ShieldForce? Get help pending when official support gets back to you!

ShieldForce

Info:

company: Tyler Technologies, Inc

: http://www.tylertech.com/client-support

: www.tylertech.com

Chat with our AI-based ShieldForce Support

🛠️ Common ShieldForce Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clipping to clipboard after scanning no longer works

Fix: Check the app permissions: Go to your iPhone's Settings > Privacy > Clipboard and ensure that ShieldForce has permission to access the clipb... ⇲

Constantly logs out and requires re-login

Fix: Check for app updates: Open the App Store, go to Updates, and see if there’s a new version of ShieldForce available. If so, update the app a... ⇲

Loading issue

Call details do not load

Fix: Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. If the connection is weak, try switching to a di... ⇲

UI issue

Cannot see call address or person's information

Fix: Check app settings: Open ShieldForce and navigate to the settings menu. Look for options related to call details or personal information vis... ⇲

Not intuitive navigation

Fix: Familiarize yourself with the app: Spend some time exploring the app’s features and layout. Look for a help or tutorial section within the a... ⇲

Convoluted app design

Fix: Provide feedback within the app: If there’s an option to submit feedback, use it to express your concerns about the design. This can help th... ⇲

Limited visibility for supervisors

Fix: Review user roles and permissions: Check if the app has settings that allow you to adjust visibility for different user roles. Ensure superv... ⇲

Performance issue

Unreliable performance

Fix: Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unnecess... ⇲

Bugs issue

Very buggy

Fix: Update the app: Regularly check for updates in the App Store, as developers often release patches to fix bugs. Keeping the app updated can s... ⇲

Re-logs into the system without shutting down the app

Fix: Check for session timeout settings: If available, adjust the session timeout settings within the app to a longer duration to prevent frequen... ⇲

Updates issue

Forced transition from a better system

Fix: Familiarize with the new system: Take time to learn the new features and functionalities of ShieldForce. Look for tutorials or user guides t... ⇲