fix problems on Next Big Idea [iphone]

—— Run into issues on Next Big Idea? Get help pending when official support gets back to you!

Next Big Idea: Books in 15min

Info:

company: Heleo Inc.

: https://nextbigideaclub.com/

: nextbigideaclub.com

Chat with our AI-based Next Big Idea Support

🛠️ Common Next Big Idea Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

hard to navigate

Fix: To improve navigation, familiarize yourself with the app's layout. Start by exploring the main menu and any available tabs. If the app has a... ⇲

lacks content history tracking

Fix: To keep track of what you've listened to, manually note down the titles or segments you complete. You can use a notes app or a physical note... ⇲

Bugs issue

repeats previously listened content

Fix: To avoid repeated content, try to create a playlist of new books or segments you want to listen to. This way, you can ensure you are selecti... ⇲

podcast player resets unexpectedly

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to playback issues. Check the App Store for any ava... ⇲

Search issue

no keyword search functionality

Fix: As a workaround, use the app's categories or genres to browse for content that interests you. This can help you discover new material withou... ⇲

UI issue

non-intuitive usability

Fix: Spend some time exploring the app's features and settings. Familiarize yourself with the layout and options available. You might find hidden... ⇲

Audio issue

Next Big Idea plays audio unexpectedly

Fix: Check the app's settings for any autoplay features. If there is an option to disable autoplay, turn it off to prevent unexpected audio playb... ⇲

loud opening sounds

Fix: Adjust the volume settings on your device before opening the app. This can help mitigate the loud opening sounds when you start the app. O... ⇲

music between segments is annoying

Fix: If the app allows, check the settings for audio preferences. There may be an option to disable background music or adjust audio settings.... ⇲

Account issue

difficult cancellation process

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then select 'Subscriptions.' Find the app in the lis... ⇲

Notifications issue

alerts lead to inaccessible content

Fix: Check the app's notification settings. You can adjust or disable notifications to prevent alerts that lead to inaccessible content. OR If... ⇲

login issues require app reinstallation

Fix: Before reinstalling, try logging out of the app and then logging back in. This can sometimes resolve login issues without needing a full rei... ⇲

Payments issue

lack of clear pricing information

Fix: Check the app's settings or account section for any pricing details. Sometimes, pricing information is available in the subscription managem... ⇲

Content issue

redundant content

Fix: To avoid redundancy, create a list of content you have already listened to. This can help you select new material more easily. OR Explore... ⇲

overexposure of certain authors

Fix: If the app allows, try to customize your preferences or settings to limit exposure to certain authors. Look for options that allow you to se... ⇲