fix problems on Simply Wall St [iphone]

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—— Run into issues on Simply Wall St? Get help pending when official support gets back to you!

Simply Wall St: Stock Analysis
Info:
company: Simply Wall St
: http://support.simplywall.st/hc/en-us
: simplywall.st
Chat with our AI-based Simply Wall St Support
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Updates issue

Delay in updating prices after market closure

Fix: Check your app settings to see if there is an option to refresh data manually. If so, use this feature to update prices after market hours.... ⇲

Limited information after recent update

Fix: Review the app's update notes to understand what changes were made. Sometimes, features are moved or renamed, so familiarize yourself with t... ⇲

News section is not updated

Fix: Check your internet connection to ensure that the app can access the latest news. A poor connection can lead to outdated information. OR... ⇲
 
Bugs issue

Portfolio tracker is ineffective

Fix: Double-check that you have correctly entered all your stock holdings and their quantities. Incorrect entries can lead to inaccurate tracking... ⇲

Issues with deleting stocks from portfolio

Fix: Try long-pressing on the stock you wish to delete. This may bring up an option to remove it from your portfolio. OR If the above does not... ⇲
 
Payments issue

Inability to upgrade subscription

Fix: Ensure that your payment method is valid and that you have a stable internet connection when attempting to upgrade. OR Try uninstalling a... ⇲

No prorated cancellation option

Fix: Review the app's subscription terms to understand the cancellation policy. If prorated cancellation is not available, plan your subscription... ⇲
 
Network issue

Lack of real-time data

Fix: Check your app settings to see if there is an option to enable real-time data updates. Some apps have this feature hidden in the settings.... ⇲
 
Data issue

Missing historical financial data

Fix: Look for a section in the app that allows you to view historical data. It may be under a different tab or menu than expected. OR If histo... ⇲

Institutional ownership data is inaccurate

Fix: Cross-reference the institutional ownership data with other financial websites to verify accuracy. This can help you identify discrepancies.... ⇲

Snowflake model is not useful

Fix: Explore the settings to see if there are customization options for the Snowflake model that may enhance its usefulness for your analysis.... ⇲
 
UI issue

Simply Wall St interface is complex

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can make navigation easier. OR Look fo... ⇲
 
Customization issue

Limited stock views in free version

Fix: Explore the app to see if there are any features that can be unlocked temporarily or through promotions that allow for more stock views. O... ⇲
 
Crashes issue

Simply Wall St crashes or freezes

Fix: Try clearing the app's cache or data through your device settings. This can often resolve performance issues. OR If the app continues to... ⇲
 
Compatibility issue

Compatibility issues with newer devices

Fix: Check for app updates regularly, as developers often release patches for compatibility issues with new devices. OR If the app is not func... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
5.9%

Neutral
3.2%

~ from our NLP analysis of 1,824 combined software ratings.

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 Private Data Simply Wall St collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Yearly: $239.99 All the stocks, all the data, peace of mind