—— Run into issues on SMS Virtual? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the number you are trying to register is already linked to another account. If so, you may need to use a different number or contac... ⇲
Fix: Log out of the app and log back in to refresh your account balance. Sometimes, the app may not update the balance in real-time due to connec... ⇲
Fix: Ensure you have a stable internet connection. If your connection is weak, transactions may take longer to process. Try switching to a differ... ⇲
Fix: Check your transaction history to confirm if you were indeed double charged. If so, document the transactions with screenshots for your reco... ⇲
Fix: Ensure that your payment method is valid and has sufficient funds. Sometimes, verification delays occur due to issues with the payment provi... ⇲
Fix: Double-check the activation number you are using for any typos or errors. Ensure that you are entering the correct number as provided by the... ⇲
Fix: Ensure that the number you are trying to use has not been previously registered with another account. If it has, you will need to select a d... ⇲
Fix: Check if the number you are trying to use is valid and not restricted by the app's policies. Some numbers may be blocked for registration du... ⇲
Fix: If a number is locked, check if there are any terms of service that may have caused the lock. Review the app's guidelines to understand the... ⇲
Fix: If live chat support is delayed, try using the FAQ section of the app or website for immediate answers to common questions. This can save yo... ⇲
Fix: Document all communications regarding the refund request, including dates, times, and content of messages. This will be useful if you need t... ⇲
Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can resolve temporary glitches that cause the app to... ⇲
Fix: Monitor your data usage in your iPhone settings to see how much data the app is consuming. If it seems excessive, consider limiting backgrou... ⇲