fix problems on Solitaire Star [iphone]

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—— Run into issues on Solitaire Star? Get help pending when official support gets back to you!

Solitaire Star: Cards Game Set
Info:
company: PI Entertainment Limited
: https://piplay.com
: piplay.com
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UI issue

cards size too small

Fix: Check the app settings for any options related to card size or display settings. If available, adjust the card size to a larger setting. O... ⇲

poor ergonomics

Fix: Adjust your playing position to ensure comfort. Use a stand or prop your device to a comfortable angle to reduce strain while playing. OR... ⇲

difficult to see cards

Fix: Adjust the brightness of your device by going to Settings > Display & Brightness. Increase the brightness to make the cards more visible.... ⇲

backgrounds are jarring

Fix: Explore the app settings for options to change the background or theme. Select a more neutral or less distracting background if available.... ⇲

card faces hard to read

Fix: Check the app settings for options to change the card design or size. If available, select a design that is easier to read. OR Adjust you... ⇲
 
Ads issue

ads have audio despite sound off

Fix: Check the app settings for an option to mute ads or disable audio for ads specifically. If this option is not available, try muting your dev... ⇲

ads freeze the game

Fix: If ads are freezing the game, try clearing the app's cache by deleting and reinstalling the app. This can help refresh the app and reduce fr... ⇲

long ads after every game

Fix: If the app offers an option to purchase an ad-free experience, consider this as a solution to avoid long ads after every game. OR Try to... ⇲

too many ads

Fix: Look for an option to purchase an ad-free version of the game, which can significantly reduce the number of ads you encounter. OR Conside... ⇲

explicit ads pop up

Fix: If explicit ads are appearing, check the app settings for any content filtering options. If available, enable them to block inappropriate ad... ⇲
 
Crashes issue

Solitaire Star crashes when sending feedback

Fix: Instead of using the in-app feedback option, try sending feedback through the app store review section or through social media channels rela... ⇲

frequent crashes and closures

Fix: Ensure your app is updated to the latest version by checking the App Store for updates. Updates often fix bugs that cause crashes. OR If... ⇲
 
Glitches issue

cards jerking and jumping

Fix: Ensure your device is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Update... ⇲
 
Bugs issue

Solitaire Star resets with new set of cards

Fix: Check if there is a 'Save' or 'Sync' option in the app settings to ensure your progress is saved before starting a new set of cards. OR I... ⇲
 
Freezing issue

game freezes and jerky movements

Fix: Close other applications running in the background to free up memory and processing power. This can help improve the game's performance. O... ⇲

freezes every 8-10 games

Fix: Try clearing the app's cache by deleting and reinstalling the app, which can help resolve freezing issues. OR Close other applications ru... ⇲
 
Gameplay issue

impossible-to-win card setups

Fix: If you encounter an impossible setup, try restarting the game or reshuffling the cards if the option is available. OR Accept that some se... ⇲
 
Updates issue

scores lost after update

Fix: Check if the app has a 'Save' or 'Sync' feature to back up your scores before updating. If available, use it to prevent loss of data. OR... ⇲
 
Compatibility issue

incompatibility with older hardware

Fix: Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If not, consider upgrading your device... ⇲
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 what users are saying
Good experience
86.1%

Bad experience
8.6%

Neutral
5.2%

~ from our NLP analysis of 1,162 combined software ratings.

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 Private Data Solitaire Star collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Remove Advertisements: $3.99 Advertisements in all scenes are removed after purchased this item.