fix problems on American Savings Bank Hawaii [iphone]

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—— Run into issues on American Savings Bank Hawaii? Get help pending when official support gets back to you!

American Savings Bank Hawaii
Info:
company: American Savings Bank Hawaii
: https://www.asbhawaii.com/contact-us
: www.asbhawaii.com
Chat with our AI-based American Savings Bank Hawaii Support
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Account issue

Inaccurate account balance displayed

Fix: Refresh the app by pulling down on the screen to update your account information. This can help in syncing the latest data from the server.... ⇲

Inability to view detailed transaction history

Fix: Check if there is an option to view more details on each transaction by tapping on them. Some apps have a summary view that can be expanded... ⇲
 
Bugs issue

Mobile check deposit function often fails

Fix: Ensure that you are following the app's guidelines for mobile check deposits. Make sure the check is properly endorsed and that you are taki... ⇲

Errors in electronic deposits

Fix: Double-check the deposit details you entered, ensuring that all information is correct and matches your account information. OR If errors... ⇲
 
UI issue

Difficulty in navigating the app

Fix: Familiarize yourself with the app's layout by exploring each section. Take note of the icons and their functions to improve your navigation... ⇲

Limited visibility of multiple accounts with similar names

Fix: Rename your accounts in the app if the option is available. This can help differentiate between accounts with similar names. OR Create a... ⇲
 
Payments issue

Limited functionality for bill payments

Fix: Review the bill payment options available in the app. If certain features are missing, consider using the bank's website for more comprehens... ⇲

No clear way to cancel recurring payments

Fix: Check the 'Payments' or 'Transactions' section of the app to see if there is an option to manage or cancel recurring payments. Look for a 'M... ⇲

Daily/monthly transfer limits with third-party service

Fix: Review the transfer limits set by the bank in the app or on the bank's website. If you frequently hit these limits, consider adjusting your... ⇲

ATM issues with card acceptance

Fix: Ensure that your card is not expired and is activated. If it is, try using a different ATM or check if the ATM is out of service. OR If t... ⇲
 
Security issue

Third-party payment service adds vulnerability

Fix: Consider using the bank's built-in payment features instead of third-party services to minimize security risks. Always ensure that any third... ⇲
 
Notifications issue

Notifications timing inconsistent

Fix: Check your notification settings in the app and on your device. Go to 'Settings' > 'Notifications' > 'American Savings Bank' and ensure that... ⇲
 
Syncing issue

Old transactions persist in transaction history

Fix: Check if there is an option to filter or sort transactions by date in the app. This can help you view only recent transactions and hide olde... ⇲
 
Features issue

Lack of budget-analysis or money management features

Fix: Use external budgeting apps that can link to your bank account for better financial tracking and analysis. Popular options include Mint or Y... ⇲
 
Login issue

American Savings Bank Hawaii stuck in a loop during login

Fix: Force close the app by swiping it away in the app switcher, then reopen it and try logging in again. This can resolve temporary glitches.... ⇲
 
Support issue

Customer service response times are slow

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions without needing to contact customer service.... ⇲
 
Settings issue

No option to change debit amounts easily

Fix: Check if there is an option to edit or modify transactions in the app. This may be found in the transaction history or payment section. OR... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.1%

Neutral
2.1%

~ from our NLP analysis of 10,937 combined software ratings.

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 Private Data American Savings Bank Hawaii collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics