fix problems on Virtual Pool [iphone]

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—— Run into issues on Virtual Pool? Get help pending when official support gets back to you!

Virtual Pool
Info:
company: Celeris, Inc.
: https://celeris.com/celeris_game_support_vpm_iphone.html
: vponline.celeris.com
Chat with our AI-based Virtual Pool Support
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Camera issue

Camera angle becomes unusable

Fix: 1. Reset camera settings: Look for a camera settings option in the game menu and reset it to default. 2. Adjust camera manually: While in-g... ⇲
 
Gameplay issue

Cue does not shoot the cue ball

Fix: 1. Check your touch sensitivity: Go to Settings > Touch and ensure that sensitivity is set to a comfortable level. 2. Ensure proper cue sel... ⇲

Cannot figure out how to use purchased cue sticks

Fix: 1. Access the inventory: Go to the inventory or cue selection menu in the app to see if your purchased cue sticks are listed there. 2. Sele... ⇲

No option to skip computer practice strokes

Fix: 1. Look for a settings option: Check the game settings to see if there’s an option to skip or fast forward practice strokes. 2. Use the pau... ⇲
 
UI issue

Difficulty selecting 'ball on'

Fix: 1. Use a stylus: If you have difficulty with touch accuracy, try using a stylus for more precise selection. 2. Adjust touch sensitivity: Go... ⇲
 
Audio issue

Cannot listen to music or podcasts while playing

Fix: 1. Check app settings: Look for an audio or sound settings option in the app to see if there’s a toggle for background audio. 2. Use a musi... ⇲
 
Bugs issue

Backstroke mode does not detect touch

Fix: 1. Check touch sensitivity: Go to Settings > Touch and adjust the sensitivity settings. 2. Restart the app: Close and reopen the app to res... ⇲
 
Payments issue

Paid content not accessible

Fix: 1. Restore purchases: Go to the app settings and look for an option to 'Restore Purchases'. This can help recover any paid content. 2. Chec... ⇲

Charged incorrect amount for in-app purchase

Fix: 1. Check purchase history: Go to Settings > [your name] > Subscriptions to review your purchase history and confirm the charge. 2. Review p... ⇲
 
Updates issue

Recent update caused glitches

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app cache: Go to Settings > General > i... ⇲
 
Customization issue

No slow motion replay feature

Fix: 1. Check game settings: Look for any replay options in the settings menu that may allow you to adjust the speed of replays. 2. Use screen r... ⇲

No undo option in career modes

Fix: 1. Plan your moves carefully: Since there’s no undo option, take your time to think through each shot before executing it. 2. Use practice... ⇲
 
Compatibility issue

No online multiplayer mode

Fix: 1. Check for updates: Ensure you have the latest version of the app, as online multiplayer features may be added in future updates. 2. Expl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.6%

Bad experience
20.6%

Neutral
8.8%

~ from our NLP analysis of 34 combined software ratings.

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 Private Data Virtual Pool collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. All Game Packs: $4.99 Adds all game packs. Includes 26 total games. 9-Ball Pack 8-Ball Pack Snooker & Pub Pack Straight-Pool Pack Carom Pack
  2. 9-Ball Pack: $1.99 9-Ball Pack adds 9-Ball, 10-Ball, Rotation and 3-Ball games.
  3. 8-Ball Pack: $1.99 8-Ball Pack adds three variations of 8-ball including World Rules.
  4. $1500 Career Cash: $0.99 Short on cash? Add $1500 to your career wallet. Use the extra money to buy a nice break or play cue. If you're playing the Hustler Career you can use the extra cash to take on the Boss. Money is only good for one Career.
  5. $15000 Career Cash: $2.99 Short on cash? Add $15000 to your career wallet. Use the extra money to splurge on the best cues. If you're playing the Hustler Career you'll have enough money to take on Curly. Money is only good for one Career.
  6. Snooker Pack: $1.99 Snooker Pack add Snooker, Black Ball, English Billiards and three Pub style 8-Ball games.
  7. $5000 Career Cash: $1.99 Short on cash? Add $5000 to your career wallet. Use the extra money to buy a nice break cue and play cue. If you're playing the Hustler Career you can use the extra cash to take on the Boss. Money is only good for one Career.
  8. Straight-Pool Pack: $1.99 Straight-Pool Pack adds Straight Pool, basic Pocket Billiards, One Pocket, Bank Pool, 15-Ball, Cribbage, Honolulu, Bowlliards and Cowboy Games.
  9. Carom Pack: $1.99 Carom Pack adds 3 Cushion, 1 Cushion, Straight Rail and 4 Ball Caroms games.